9.4
SpotScore
Greenhouse Reviews in September 2026: User Ratings, Pros & Cons
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Greenhouse Reviews & Ratings
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Spotsaas Editor’s POV
Greenhouse has cemented its reputation as a reliable and user-friendly applicant tracking system (ATS) that streamlines the recruitment process for businesses of varying sizes. Its intuitive interface, seamless scorecard system for structured interviewing, and customizable features make it an appealing choice for recruiters and hiring managers alike. Users ...Read more
Greenhouse pros and cons
Interface requires minimal training for recruiters and hiring teams.
Customizable workflows, scorecards, and templates support structured, consistent hiring.
Integrates with LinkedIn Recruiter, Calendly, DocuSign, and Workday.
Customer support team and dedicated account managers are responsive and helpful.
Reporting features are often cited as weak, lacking flexibility and requiring third-party tools or extensive configuration to meet advanced needs.
Permissions and user role settings can be complex, clunky, or difficult to manage effectively in some cases.
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Showing 261-270 out of 314
UI
User in Food & Beverages
02/07/19
Great ATS
What do you like best? Very user friendly - works as a great shared space for candidates profiles and feedback internally. Best ATS I’ve used. What do you dislike? When a candidate has applied to multiple roles, the candidate profile can get super busy and difficult to scroll around within. What problems are you solving with the product? What benefits have you realized? Candidate automated responses & shared profiles to interact in
UI
User in Marketing and Advertising
02/06/19
Satisfactory
What do you like best? Effective tool for logging candidate information and interview feedback. What do you dislike? Greenhouse works for my needs. More collaborative functionality could be helpful. What problems are you solving with the product? What benefits have you realized? Hiring
AB
Andrea B
02/06/19
Greenhouse
What do you like best? It’s so easy to use! I actually enjoy using it. I can see everything I need to see in one place, rather than having to click around to get to where I need to go. What do you dislike? I can’t really think of anything to be honest. It's a great tool for not just HR/talent acquisition to use. What problems are you solving with the product? What benefits have you realized? We are using the system to track all candidates for our major hiring sprint.
UI
User in Hospital & Health Care
02/06/19
Good product; abysmal customer service
What do you like best? The software itself is relatively user friendly. I find it fairly intuitive, although I have a lengthy background in using multiple ATS applications so my experience may be skewed by that familiarity. What do you dislike? So frustrating when a good product is hampered by unacceptable customer success. Anyone who has ever transitioned to a new ATS knows that it is imperative to have a good vendor rep to assist with the transition, implementation, and training ...
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AI
Administrator in Financial Services
02/01/19
Great ATS
What do you like best? The reports and data that Greenhouse can pull is far superior than most ATS that I’ve used. I also like the number and amount of integrations they have. What do you dislike? The user interface isn’t the best. I wish it was a bit more straightforward. What problems are you solving with the product? What benefits have you realized? Hiring has no clear structure. We do now with Greenhouse.
JR
Javier R
01/31/19
LOVE GREEENHOUSEEEE
What do you like best? How intuitive it is! Greenhouse is super easy to use. It also connects well with things like Linkedin and Google Calendar! What do you dislike? I wish they included not just the EST time zone, but also PST. Additionally, sometimes the site is down. While I know these things happen, without GH, candidates cant move along in the process as quickly as we need them to. Recommendations to others considering the product: USE IT! The best applicant tracking ...
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UI
User in Computer Software
01/30/19
Greenhouse review
What do you like best? I like how I can scan and scroll through resumes very quickly What do you dislike? The scorecard feature can be superfluous What problems are you solving with the product? What benefits have you realized? Recruiting automation
AI
Administrator in Industrial Automation
01/30/19
No 10,000 ft view
What do you like best? Forces discussion about recruiting workflow and planning for hiring/interviews in a way our previous ATS did not. For a small startup, that was useful conversation. A number of third party integrations are better built in by default compared to other solutions that charge additional fees. Much nicer default integration with our website than our previous solution. What do you dislike? Our previous ATS made it easy for an admin to get a 10,000 ft view of the ...
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AI
Administrator in Consumer Services
01/29/19
Human Resources Coordinator
What do you like best? Greenhouse makes hiring and onboarding candidates great! What do you dislike? Wish we could send out offers more easily through the system What problems are you solving with the product? What benefits have you realized? Sometimes it stops working or permissions are limited
UI
User in Research
01/24/19
greenhouse
What do you like best? it works as advertised and helps in recruitment What do you dislike? needs a better UI or UX to make it easier to use What problems are you solving with the product? What benefits have you realized? recruitment
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].