Greenhouse Reviews in July 2025: User Ratings, Pros & Cons

Lack of service for a large price tag

What do you like best? Greenhouse.io works great for recruiting purposes What do you dislike? Greenhouse Onboarding hardly transfers any information to ADP and makes it so that I have to continually enter information twice. Also, their customer service is not very good with tickets something not being closed in over a week. Recommendations to others considering the product: I would recommend looking at other services as this one continually falls short for us. What ...

Successful Candidate Management

What do you like best? The integration with our Outlook system for easy interview scheduling and emailing candidates. What do you dislike? Sometimes there is major lag between scheduling something and the details updating in Greenhouse, which affects the accuracy of the info that autopopulates into our confirmation templates. Waiting for it to update slows down our pace. What problems are you solving with the product? What benefits have you realized? We’ve been able to ...

Great ATS

What do you like best? Very user friendly - works as a great shared space for candidates profiles and feedback internally. Best ATS I’ve used. What do you dislike? When a candidate has applied to multiple roles, the candidate profile can get super busy and difficult to scroll around within. What problems are you solving with the product? What benefits have you realized? Candidate automated responses & shared profiles to interact in

Greenhouse

What do you like best? It’s so easy to use! I actually enjoy using it. I can see everything I need to see in one place, rather than having to click around to get to where I need to go. What do you dislike? I can’t really think of anything to be honest. It's a great tool for not just HR/talent acquisition to use. What problems are you solving with the product? What benefits have you realized? We are using the system to track all candidates for our major hiring sprint.

Satisfactory

What do you like best? Effective tool for logging candidate information and interview feedback. What do you dislike? Greenhouse works for my needs. More collaborative functionality could be helpful. What problems are you solving with the product? What benefits have you realized? Hiring

Good product; abysmal customer service

What do you like best? The software itself is relatively user friendly. I find it fairly intuitive, although I have a lengthy background in using multiple ATS applications so my experience may be skewed by that familiarity. What do you dislike? So frustrating when a good product is hampered by unacceptable customer success. Anyone who has ever transitioned to a new ATS knows that it is imperative to have a good vendor rep to assist with the transition, implementation, and training ...

Great ATS

What do you like best? The reports and data that Greenhouse can pull is far superior than most ATS that I’ve used. I also like the number and amount of integrations they have. What do you dislike? The user interface isn’t the best. I wish it was a bit more straightforward. What problems are you solving with the product? What benefits have you realized? Hiring has no clear structure. We do now with Greenhouse.

LOVE GREEENHOUSEEEE

What do you like best? How intuitive it is! Greenhouse is super easy to use. It also connects well with things like Linkedin and Google Calendar! What do you dislike? I wish they included not just the EST time zone, but also PST. Additionally, sometimes the site is down. While I know these things happen, without GH, candidates cant move along in the process as quickly as we need them to. Recommendations to others considering the product: USE IT! The best applicant tracking ...

Greenhouse review

What do you like best? I like how I can scan and scroll through resumes very quickly What do you dislike? The scorecard feature can be superfluous What problems are you solving with the product? What benefits have you realized? Recruiting automation

No 10,000 ft view

What do you like best? Forces discussion about recruiting workflow and planning for hiring/interviews in a way our previous ATS did not. For a small startup, that was useful conversation. A number of third party integrations are better built in by default compared to other solutions that charge additional fees. Much nicer default integration with our website than our previous solution. What do you dislike? Our previous ATS made it easy for an admin to get a 10,000 ft view of the ...