Greenhouse Reviews in July 2025: User Ratings, Pros & Cons

Why You Should Use Greenhouse

What do you like best? It is easy to use. Very intuitive. Once you have it down, it is very powerful to use. Greenhouse can do all the heavy lifting you may want in an ATS. What do you dislike? -Customer service is lame. Takes too long for responses from tech support. GH needs to have live tech support at all times. - In the Reports section, GH needs to be less rigid in how you use your screen. Allow people to create how they want to show information on the screen and allow it ...

GH

What do you like best? It automates a good chunk of the recruiting process and they have good customer support. What do you dislike? Some limitations on functionality that would be really helpful for us (ex: customized surveys) rather than using another 3rd party plug in, but that's not on them! What problems are you solving with the product? What benefits have you realized? Recruiting pipeline, they have a good product.

GH

What do you like best? User friendly, ease of use, and mobile functionality. What do you dislike? While it's improving, I wish there were a lot more reports. What problems are you solving with the product? What benefits have you realized? We're making data-driven hiring decisions that were not possible before GH.

Great product! Great support

What do you like best? The many options to set up all processes and automate things within the process. What do you dislike? The reporting function could be even more extended. What problems are you solving with the product? What benefits have you realized? We are using Greenhouse for all our recruiting activities, it would great for big organisations.

Great transition, however, some key features/integrations were not mentioned before signing

What do you like best? Great for process building, scaling, and reporting. Also, more aligned interview scoring for most unbiased results. What do you dislike? There is no Google Hangouts integration and email threads need to be exported from gmail in order to be visible in GH What problems are you solving with the product? What benefits have you realized? Better tracking and metrics for improved reporting. More automation such as the candidate survey. Scaling processes ...

Highest rank software

PROS & CONS What are the best aspects of this product? The greatest in lecture is the User interface and the capacity to manipulate the software. In relation, personalization features are very useful to the business as we keep going to expand. What aspects are problematic or could work better? The information and documentation are bulky, it is not well organized and difficult to understand in accessible database. You require to execute several documents to have the information you ...

Greenhouse: allow you to hire people conveniently

What do you like best? All functions works as expected and allows to fully cover hiring processing. I like that we don't forget to leave feedbacks as Greenhouse reminds people after interview to do that. Also, I like that I can search old candidates and see all activity feed. What do you dislike? The biggest issue for me when I started to use this service is that sometimes I don't understand what and how will be exposed to candidate. I mean, I see some button which looks like I ...

Easy to Use

What do you like best? Greenhouse is easy to get started on quickly and has immense ROI in the recruiting process as soon as it's implemented. It's intuitive for not only recruiting teams but also hiring managers to use and provides metrics that would take hours to compile manually What do you dislike? It's not easy to move candidates around positions and have a good audit trail - this is tricky when hiring for similar roles within a department. Recommendations to others ...

Straightforward and easy to use

What do you like best? The UI was simple and easy to navigate. Felt intuitive What do you dislike? Nothing that I recalled. Sometimes hard to find information on candidates you referred internally but I eventually found it after some clicking around Recommendations to others considering the product: Great for smaller companies looking for an all-in-one ATS/Onboarding solution. What problems are you solving with the product? What benefits have you realized? A ...

Greenhouse helps the HR team to manage interviews better

What do you like best? Greenhouse has changed our HR process. It helps a lot managing with managing the interview process in a much better and organized way, Greenhouse let us schedule interview calls and see the visual statistics of various data reports. What do you dislike? Greenhouse works well for the HR need. Would be great if it can have features to manage sales deals as well. What problems are you solving with the product? What benefits have you realized? We are ...