Greenhouse Reviews in September 2026: User Ratings, Pros & Cons

Great experience with Greenhouse recruiting (ATS)

What do you like best? The simplicity of usage is the biggest advance of Greenhouse ATS. Every step is logical and each feature makes sense. But most of all I adore its Tech Support. These guys are brilliant, they are helpful and always in their duty. Every time it's a pleasure communicating with them and I'm always sure they help me with my challenge. What do you dislike? The one thing I'd suggest is to add the possibility of updating the Candidate Survey. Recommendations to ...

Great ATS

What do you like best? User experience, structured interviewing process and the high degree of customisation. What do you dislike? Mobile app is good but I would like to have the same features as on the web version. What problems are you solving with the product? What benefits have you realized? We can show in a structured way who interviewed for what skills in what stage.

It has best experience for users

PROS & CONS What are the best aspects of this product? The software is very simple and intuitive. It doesn't take multiple of steps to maneuver, and the customer support is humble and informative. We can use conversation, and we also have a customer representative which is good. The mobile device software is great, although some of tool is not available. Every week they publish notices and updates. Source monitoring is installed and their compatibility with ...

A great, if sometimes fiddly ATS system

What do you like best? - Very organised - Easy to set up notifications - Relatively easy to use for the vast majority of features - Reports are very in-depth in comparison to previous ATS - Auto email reply functionality etc. - Everything is customisable What do you dislike? - Some more functionality to enable video conferencing booking within the system, we currently need to set up most of the interview through Greenhouse then take it to our Google calendars where ...

Great Applicant Tracking System

What do you like best? Easy to use, simple UI. It's nice that I can just download my interview kit before I interview an applicant and it has their resume and all the info I need. Makes it very simple for me as the interviewer to have everything easily accessible on greenhouse. I also like how quick and simple it is to submit a Scorecard after the interview. I just take notes during the interview right on greenhouse and after the interview finish filling out the scorecard defined by our ...

I love Greenhouse!

What do you like best? I like the resume review UI. It makes the process quick, easy, and streamlined. What do you dislike? Reporting. We don't use Google Sheets as an organization so I've had to create reports manually in Excel. What problems are you solving with the product? What benefits have you realized? Greenhouse makes tracking candidates and getting interview feedback easy. I love that the calendar is integrated with Outlook Calendar so I can schedule interviews ...

Good for referrals, OK for interview feedback, Terrible for recruiters

What do you like best? - It is nice that all employees can submit referrals directly as well as by trackable links. - Interviewers and hiring managers manage to submit their interview feedback relatively easily and reminders seem to work well in encouraging the, to do so. - Candidate tags are useful for recruiters to organise candidates and prospects, the passthrough rate report is very useful, as well as follow up notifications (though these need to have the option to be set to ...

Best in class tool

What do you like best? The UI and ability to navigate the tool is best in class. Additionally, the customization capabilities are extremely useful to the organization as we continue to scale. What do you dislike? The data and reporting are clunky, not well customized and are not easy to digest in easy dashboards. You have to run various multiple reports to get the information and data you need. Also need to export data into excel to create better infographics to share internally. ...

Greenhouse is a great ATS

What do you like best? I enjoy the ease and simplicity of Greenhouse. The reporting and metrics are very concise and accurate. Greenhouse is very user friendly for those who aren't as familiar with ATS functions. What do you dislike? There's a lot of hoops to jump through when trying to make any adjustments or revisions. It'd be great if we could customize everything from one centralized window. What problems are you solving with the product? What benefits have you realized? ...

Very good ATS

What do you like best? Very relevant and usable for end to end ATS recruitment hiring. What do you dislike? Limited scorecard templates to be used for each role. What problems are you solving with the product? What benefits have you realized? End to end recruitment. Saves alot of time screening and scheduling interviews.