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9.4

Spot Score

Greenhouse

Greenhouse Reviews in June 2026: User Ratings, Pros & Cons

Efficient hiring, fair decisions. Unlock the best talent.

4.5

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Greenhouse offers custom pricing plan

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Greenhouse Reviews & Ratings

4.5

Very Good

Based on 1125 ratings & 306 reviews

Rating Distribution

Excellent

(183)

Very Good

(98)

Good

(15)

Poor

(5)

Terible

(5)

Spotsaas Editor’s POV

Greenhouse has cemented its reputation as a reliable and user-friendly applicant tracking system (ATS) that streamlines the recruitment process for businesses of varying sizes. Its intuitive interface, seamless scorecard system for structured interviewing, and customizable features make it an appealing choice for recruiters and hiring managers alike. Users ...Read more

Greenhouse pros and cons

  • Highly intuitive and user-friendly interface, requiring minimal training for recruiters and hiring teams.

  • Customizable workflows, scorecards, and templates that enhance structured hiring and consistency across hiring processes.

  • Seamless integration with third-party tools like LinkedIn Recruiter, Calendly, DocuSign, and Workday, enabling efficient workflows.

  • Excellent customer support team and dedicated account managers who are responsive and helpful.

  • Reporting features are often cited as weak, lacking flexibility and requiring third-party tools or extensive configuration to meet advanced needs.

  • Permissions and user role settings can be complex, clunky, or difficult to manage effectively in some cases.

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Showing 111-120 out of 306

BK

Brandon K

08/17/20

5 out of 5

Greenhouse is easy to use, data focused, and really helps implement structured hiring practices.

What do you like best? Greenhouse is one of the most user-friendly softwares I've seen. We moved to GH from another system, and just the intuitiveness of GH alone was enough to sell me on it. Add it amazing reporting capabilities, that we use all the time, and a clear cut way to implement structured hiring process, it's an easy recommendation. Add on top of all that a wonderful customer support and customer success team, and there's really no reason to try another software. When ...

Read more

AI

Administrator in Information Technology and Services

08/17/20

5 out of 5

A tool that enables success!

What do you like best? Greenhouse is extremely user-friendly and their support mechanisms are efficient. What do you dislike? Nothing - have had a great experience both implementing, training upon, & using the tool! What problems are you solving with the product? What benefits have you realized? Measuring our talent function's success and better utilizing data to strategize.

UI

User in Information Technology and Services

08/17/20

5 out of 5

Great ATS Tool!

What do you like best? It's very easy to use and has a slick interface. What do you dislike? I can't think of anything I don't like.. What problems are you solving with the product? What benefits have you realized? Making the hiring process easier for all parties involved (interviewers, managers, and candidates).

KV

Kristen V

08/17/20

4 out of 5

It's easy to view, move, and interview candidates

What do you like best? Scheduling and emailing candidates is incredibly easy What do you dislike? I wish, once I submitted a scorecard for an assessment, it brought me back to the candidates application. I also wish that hiring managers could transfer and submit one of their candidates to another job posting. What problems are you solving with the product? What benefits have you realized? It's helping us track our reporting on where our candidates are coming from and how ...

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AI

Administrator in Health, Wellness and Fitness

08/17/20

4.5 out of 5

Greenhouse is very user friendly.

What do you like best? Greenhouse is easy to navigate and there are lots of self-help tools offered. I also like my customer success manager Karlan. He is very responsive and always solution-oriented. What do you dislike? Some of the reporting requires extra digging. What problems are you solving with the product? What benefits have you realized? Greenhouse is helping us to capture demographic information on all candidates who wish to identify.

UI

User in Information Technology and Services

08/17/20

4.5 out of 5

User friendly application system that supports structured hiring.

What do you like best? I like that Greenhouse is user friendly and that it's a highly customizable interview process. Adding in attributes and required skills into scorecards helps to ensure we are making objective hiring decisions. What do you dislike? There is room for more automating, specifically around scheduling. It's also difficult to find a help desk feature in case you have questions. It would be nice if you could include interview agenda's within the calendar invites. It ...

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AI

Administrator in Transportation/Trucking/Railroad

08/17/20

4.5 out of 5

Excellent ATS for midsized and small employers. Potentially good for large enterprise.

What do you like best? Excellent interview scorecard and candidate workflow configurability. Very good recruiter user experience. Good market share with mostly positive sentiment from recruiters who have used it previously. Granular control of user permissions and data access. Good APIs for integrations. What do you dislike? Custom reports module has limitations, although it is gradually getting better. Conditional approval routings are limited compared to other more mature ATS ...

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JG

Jeyel G

08/17/20

4.5 out of 5

Forward-thinking & intuitive ATS

What do you like best? - intuitive - cost was competitive to other ATSes - great customer support/implementation - easily integrated to other systems What do you dislike? - limited analytics - workflows aren't as customizable Recommendations to others considering the product: lever + Greenhouse were my top choices for a growing company. We're 500 employees + a lot of growth and Greenhouse was the best solution in terms of candidate experience, analytics + cost. ...

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MS

Matthias S

08/17/20

4.5 out of 5

Greenhouse is a great ATS

What do you like best? Being able to customize GH the way you need it to be (with some help of your engineers) Being able to build your data dashboards Being able to ensure solid feedbacks to candidates by using scorecards Great customer success team Easy to add on additional tooling like Hackerrank, Talent Wall, etc. What do you dislike? If you don't invest time and resources in customizing and managing the tool properly, you will get frustrated Reporting and the ...

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AI

Administrator in Marketing and Advertising

08/17/20

4.5 out of 5

Great partnership

What do you like best? The customization of the features is great What do you dislike? To do true pipelining (the majority of our recruiters job here) they absolutely need CRM access which is too high of an additional cost. Recommendations to others considering the product: Make sure you are truly ready to change your organization. Its likely not going to be an easy substitute for your current process (in a good way). Its a lot of work to implement and will fail if you ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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