Greenhouse Reviews in September 2026: User Ratings, Pros & Cons

Forward-thinking & intuitive ATS

What do you like best? - intuitive - cost was competitive to other ATSes - great customer support/implementation - easily integrated to other systems What do you dislike? - limited analytics - workflows aren't as customizable Recommendations to others considering the product: lever + Greenhouse were my top choices for a growing company. We're 500 employees + a lot of growth and Greenhouse was the best solution in terms of candidate experience, analytics + cost. ...

Great partnership

What do you like best? The customization of the features is great What do you dislike? To do true pipelining (the majority of our recruiters job here) they absolutely need CRM access which is too high of an additional cost. Recommendations to others considering the product: Make sure you are truly ready to change your organization. Its likely not going to be an easy substitute for your current process (in a good way). Its a lot of work to implement and will fail if you ...

Honest Greenhouse Review

What do you like best? Greenhouse is a standard ATS system. I like how Greenhouse tracks interview feedback and that there are a decent amount of email templates to select from. What do you dislike? 1. We can't select whether we display the external job title or internal job title in the system. We would like to display the external job title in the system in order to differentiate between positions. 2. Req ID #s are not based on the last job that was created. They are based on ...

Great ATS Tool!

What do you like best? It's very easy to use and has a slick interface. What do you dislike? I can't think of anything I don't like.. What problems are you solving with the product? What benefits have you realized? Making the hiring process easier for all parties involved (interviewers, managers, and candidates).

A tool that enables success!

What do you like best? Greenhouse is extremely user-friendly and their support mechanisms are efficient. What do you dislike? Nothing - have had a great experience both implementing, training upon, & using the tool! What problems are you solving with the product? What benefits have you realized? Measuring our talent function's success and better utilizing data to strategize.

Greenhouse has transformed our Talent Strategy and Experience

What do you like best? The ability to create a standard workflow interview process and a consistent place for feedback. What do you dislike? Managing through the different restrictions and permissions can be difficult at times. Recommendations to others considering the product: Great account and customer service, streamlined integration, enjoyable user interface. Easy to roll out to entire company. What problems are you solving with the product? What benefits have you ...

Good CRM

What do you like best? Straightforward Easy to use Easy to learn Most helpful: Good CS Good improvements What do you dislike? Some things that I want created have not been created. Can't format emails exactly as I would like (cannot add title of interviewer to email) Cannot change alphabetization of jobs board The prospect function is not as efficient as I would like (I would like a pop up when I open a role that says I have X amount of prospects saved for ...

Greenhouse is easy to use, data focused, and really helps implement structured hiring practices.

What do you like best? Greenhouse is one of the most user-friendly softwares I've seen. We moved to GH from another system, and just the intuitiveness of GH alone was enough to sell me on it. Add it amazing reporting capabilities, that we use all the time, and a clear cut way to implement structured hiring process, it's an easy recommendation. Add on top of all that a wonderful customer support and customer success team, and there's really no reason to try another software. When ...

Great tool for Tracking and Reporting

What do you like best? The reporting functionality is great and you can also use your own business intelligence tools with the API integration. What do you dislike? Can't think of anything right now. The product has come along way in the last several years. They must have an aggressive product roadmap and have been able to consistently improve because of that. What problems are you solving with the product? What benefits have you realized? We use Greenhouse as a one stop ...

Greenhouse should be called Greathouse...or a better pun for how good it is.

What do you like best? It's incredibly simple to use and has pretty much everything you need. What do you dislike? I wish it was slightly more user friendly like Lever's UI but it's already pretty great. The mobile app/version of GH is sort of a waste of time in my experience. Recommendations to others considering the product: Greenhouse is best utilized as a a complete package and source of truth in your org; it's starts to act a little clunky when you're only using it for ...