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9.4

SpotScore

Greenhouse

Greenhouse Reviews in September 2026: User Ratings, Pros & Cons

Efficient hiring, fair decisions. Unlock the best talent.

4.31

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Greenhouse Reviews & Ratings

4.31

Very Good

Based on 311 ratings & 314 reviews

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Rating Distribution

Excellent

(186)

Very Good

(101)

Good

(16)

Poor

(5)

Terrible

(6)

Spotsaas Editor’s POV

Greenhouse has cemented its reputation as a reliable and user-friendly applicant tracking system (ATS) that streamlines the recruitment process for businesses of varying sizes. Its intuitive interface, seamless scorecard system for structured interviewing, and customizable features make it an appealing choice for recruiters and hiring managers alike. Users ...Read more

Greenhouse pros and cons

  • Interface requires minimal training for recruiters and hiring teams.

  • Customizable workflows, scorecards, and templates support structured, consistent hiring.

  • Integrates with LinkedIn Recruiter, Calendly, DocuSign, and Workday.

  • Customer support team and dedicated account managers are responsive and helpful.

  • Reporting features are often cited as weak, lacking flexibility and requiring third-party tools or extensive configuration to meet advanced needs.

  • Permissions and user role settings can be complex, clunky, or difficult to manage effectively in some cases.

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Showing 101-110 out of 314

UI

User in E-Learning

08/18/20

3.5 out of 5

Great tool in terms of what you can do with it, but not very intuitive/user friendly

What do you like best? great tool in terms of the things with can do with it/use it for What do you dislike? not very intuitive/user friendly and scheduling of interviews What problems are you solving with the product? What benefits have you realized? scheduling interviews, reviewing applications, keeping track of positions, candidates, etc.

IC

Internal Consultant in Information Technology and Services

08/18/20

3.5 out of 5

GH review

What do you like best? Structured interviews and scorecard functionality What do you dislike? Not always intuitive, lack of useful recruiter dashboard - a "single, comprehensive view" and hard to pull data for reporting. What problems are you solving with the product? What benefits have you realized? Helping keep interviewers focused. Better, more tangible candidate feedback

UI

User in Financial Services

08/18/20

3.5 out of 5

One of the better applicant tracking systems I've used

What do you like best? The simplicity of the User Interface, ability to tag users, opening up positions is super easy, it integrates with a lot of the tools we use, and the reporting tools are good. What do you dislike? The scheduling tool is a nightmare- I really wish it had the ability to schedule directly on Google calendar instead of having to click through 2 options just to get to our scheduling calendar The UltiPro integration- It would be great if we could transfer more ...

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MT

Mark T

08/18/20

3.5 out of 5

good core functionality, lacks some customization

What do you like best? out of the box use and customer support is great What do you dislike? product sometimes lacks ability to go a layer or two deeper when it comes to customization What problems are you solving with the product? What benefits have you realized? great ability to build out organizational structure

AI

Administrator in Telecommunications

08/18/20

4 out of 5

Greenhouse Recruiter review

What do you like best? Customisation features and simple to use in the main What do you dislike? Reporting could be much better. I would suggest that the user is able to choose all fields they want to report on and to be able to eliminate any they don't. Some visuals to support the reports would be useful too What problems are you solving with the product? What benefits have you realized? Easy to schedule interviews and integrate with hiring team calendars

KN

Karina N

08/18/20

4 out of 5

Best ATS I've Used Thus Far

What do you like best? I like that it assigns scorecards and automatically send them out. It helps with getting quicker, more organized feedback from our interview team. What do you dislike? I do not like how many different ways you can create roles - it makes collecting data very complicated. It does not allow me to create milestones that I could easily use for better reporting. Scorecard attributes are all or nothing... there's actually a lot I dislike about Greenhouse, but it's ...

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AI

Administrator in Information Technology and Services

08/18/20

4 out of 5

Enterprise Company - Greenhouse brought us out of the stone age!

What do you like best? Simple user interface, easy to use for recruiters and hiring managers What do you dislike? Automations and integrations are difficult with an enterprise size company What problems are you solving with the product? What benefits have you realized? Quality of hire, speed of hiring

AI

Administrator in Information Technology and Services

08/18/20

4 out of 5

Accomplishes strategic objectives by overseeing multiple project activities relating to recruiting

What do you like best? I enjoy the customization ability of Greenhouse. Greenhouse has the infrastructure to allow companies to tailor their hiring process with their company values. In addition, I appreciate the stellar customer support team, that answers questions and allows for great recommendations. What do you dislike? Downsides would bee the reporting feature, It is continuing to be built, but having the reporting feature more customizable will address many organizational ...

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JS

Julie S

08/18/20

4 out of 5

Greenhouse has a ton to offer but it takes a lot of time, effort and energy to find everything

What do you like best? Organization of interviews, templates, ease of use (when you know what you're doing) What do you dislike? Lack of someone to answer calls. Also, there is SO MUCH GH can do and we were not set up for success in being able to implement everything - have had to figure a lot out on our own (not super helpful when time is of the essence in a startup!) ALSO - very hard to keep track of candidates you like but that were not selected for that specific job ...

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UI

User in Information Technology and Services

08/18/20

4 out of 5

Good ATS, easy to use

What do you like best? easy to use and tracking the candidate and can push the report. What do you dislike? I don't like new UI of the schedule page. I love old UI rather than the new one What problems are you solving with the product? What benefits have you realized? I can bring a report to present to my manager

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].