Greenhouse Reviews in September 2026: User Ratings, Pros & Cons

The best ATS in the world right now.

What do you like best? Flexibility and customisation are the best. Tony, Sonja are really great. Customer support and analytics support are amazing. The account manager is amazing. New product features to help all the clients achieve their business goals in terms of recruitment is awesome. Loved the front end which is easy for a recruiter, Hiring Manager, Admin, Analytics, Coordinators etc. The integrations are so easy with web hook and with APIs with multiple systems. Also the ...

Great ATS

What do you like best? It is quite intuitive and easy to learn. What do you dislike? There is still room for improvement in things that could be more automated, including links for remote interviews on the templates, understanding the different timezones, having more tokens and tools for CRM. What problems are you solving with the product? What benefits have you realized? It improves our efficiency in hiring, communicating to candidates and internally with interviewers and ...

Has everything we need hire new employees quickly and efficiently

What do you like best? Ease of use, how automated everything is once setup properly, so many ins/outs (features?) that drive efficiency while remaining aligned with our internal workflow, adapts to our process, not the other way around, docusign integration What do you dislike? Even with multi-select "build a report" it is still difficult to pull together the information that our team is looking for. The majority of the time I'm able to eventually build and find what I need or ...

Greenhouse -Solution to our hiring

What do you like best? Easy dashboard and very intuitive. Common sense can usually get you to where you need to be or what you need to resolve What do you dislike? Once I reject a candidate I wish they would still be visible on the req. There is resourceful feedback on candidates that is needed often. I also wish the NPS survey questions could be edited. What problems are you solving with the product? What benefits have you realized? Easy to use as a team. We are global and ...

Super efficient!

What do you like best? I love the efficiency it brings to hiring and the ability to enhance workflow. Love the reporting data portion and how easy it is to use. What do you dislike? I would love a better way to pull DE&I information. What problems are you solving with the product? What benefits have you realized? Data reporting. Efficiency. Time to fill.

Talent

What do you like best? Easy to navigate and recruiter as well as hiring manager friendly What do you dislike? that all of my referrals show up on the main dash = even if they had already been rejected What problems are you solving with the product? What benefits have you realized? Overall recruiting and recruiting metrics

Great for small to medium sized companies

What do you like best? Greenhouse is a great solution for structured hiring and has the ability to customize lots of its features. I also like the reporting features and the ability to pull this to a tool like Looker. What do you dislike? When it comes to scheduling, we are experiencing a lot of pain. There are a lot of steps and clicks, we cannot know if a candidate accepts our calendar invite, the integration with video conferencing has a bug, the time zone for requesting ...

Best tool out there for mid-size to small enterprise

What do you like best? - Easy to configure - Simple to use for interviewers and hiring managers - Solid candidate experience - Commitment to diversity tools - Solid set of out of the box metrics - CRM features a nice add What do you dislike? - Like most ATS metrics, you have to do a fair amount of work to get all the custom metrics you want. - Diversity tool metrics still feel early - Metrics suite not ideal if you're a humongous company - Metrics accuracy ...

Powerful Recruitment Product with Simple and Intuitive Design

What do you like best? The activity feed is extraordinarily helpful for keep all communication about a candidate in one place. Scorecards keep hiring processes consistent. Integration with calendars makes schedules super simple--we love the Calendly integration. The reporting engine is robust and has great visuals to take a deeper dive into hiring efforts. The product is very easy for our interviewers to use, so less time has to be spent investing in teaching them to use the product. The ...

It is the best data platform.

What do you like best? The way it presents information is very good and organized. What do you dislike? I do not dislike anything but I only see that it could be a platform of another great beginning of something greater. Recommendations to others considering the product: None. What problems are you solving with the product? What benefits have you realized? The best thing about it is that you're able to undo someone else's mistake as an administrator.