Greenhouse Reviews in May 2025: User Ratings, Pros & Cons

Powerful Recruitment Product with Simple and Intuitive Design

What do you like best? The activity feed is extraordinarily helpful for keep all communication about a candidate in one place. Scorecards keep hiring processes consistent. Integration with calendars makes schedules super simple--we love the Calendly integration. The reporting engine is robust and has great visuals to take a deeper dive into hiring efforts. The product is very easy for our interviewers to use, so less time has to be spent investing in teaching them to use the product. The ...

Greenhouse is great!

What do you like best? Greenhouse is very customizable down to the job level. Our use case is fairly complicated so being able to make it feel like each area of our company is unique and has their own scorecards, interview plan when needed, etc What do you dislike? I wish it was easier to get to the data that I want in the way that I want to see it. Reporting is a bit limited and I do have BI Connector but am not skilled enough at the schema to get what I want there. ...

It is the best data platform.

What do you like best? The way it presents information is very good and organized. What do you dislike? I do not dislike anything but I only see that it could be a platform of another great beginning of something greater. Recommendations to others considering the product: None. What problems are you solving with the product? What benefits have you realized? The best thing about it is that you're able to undo someone else's mistake as an administrator.

Greenhouse helped me move quickly on candidates and become a better recruiter

What do you like best? Recruiting can be like diving into a rabbit hole. Thankfully, Greenhouse makes things simple with solid workflows, thoughtful design and a fast, modern platform. I think the real-time reporting is awesome, and the analytics helped me manage my time (and expectations) throughout the process. I was not only able to find great people, but also reduce my own biases, ensuring a fairer process for everyone involved. What do you dislike? It would be great is if ...

Great product with Outstanding Customer Support

What do you like best? Greenhouse has a clean and easy-to-navigate UI, with lots of room for customization! The product ops and customer support teams were great about helping us setup our integrations and launch Greenhouse last summer. I would definitely recommend Greenhouse to any small-mid size companies that need an easy way to automate their hiring processes. What do you dislike? 1. Reports center is not as robust as other ATS that I've worked with in the past. 2. Pipeline ...

The only ATS I've used and the only one I'll ever want to use.

What do you like best? Greenhouse is extremely customizable and is very user-friendly. I think the Greenhouse team makes thoughtful product updates and adds unique features. What do you dislike? I don't want to write anything here but it's making me? What problems are you solving with the product? What benefits have you realized? We're implementing a more structured hiring process and providing a positive candidate experience.

Great process support and API functionality; still potential for easier UI and better reporting

What do you like best? Greenhouse supports all our hiring processes and is very customizable. We use it in over 10 countries worldwide and are able to create custom processes for all cuntries. What do you dislike? There is no canban board which makes is difficult to keep track of all candidates in one job. The reporting functionality is limited to a set of fields and not that customizable. Also, it would be great to track sourcing efforts even better. What problems are you ...

Good ATS, easy to use

What do you like best? easy to use and tracking the candidate and can push the report. What do you dislike? I don't like new UI of the schedule page. I love old UI rather than the new one What problems are you solving with the product? What benefits have you realized? I can bring a report to present to my manager

Greenhouse has a ton to offer but it takes a lot of time, effort and energy to find everything

What do you like best? Organization of interviews, templates, ease of use (when you know what you're doing) What do you dislike? Lack of someone to answer calls. Also, there is SO MUCH GH can do and we were not set up for success in being able to implement everything - have had to figure a lot out on our own (not super helpful when time is of the essence in a startup!) ALSO - very hard to keep track of candidates you like but that were not selected for that specific job ...

Accomplishes strategic objectives by overseeing multiple project activities relating to recruiting

What do you like best? I enjoy the customization ability of Greenhouse. Greenhouse has the infrastructure to allow companies to tailor their hiring process with their company values. In addition, I appreciate the stellar customer support team, that answers questions and allows for great recommendations. What do you dislike? Downsides would bee the reporting feature, It is continuing to be built, but having the reporting feature more customizable will address many organizational ...