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9.4

Spot Score

Greenhouse

Greenhouse Reviews in May 2025: User Ratings, Pros & Cons

Efficient hiring, fair decisions. Unlock the best talent.

4.5

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Greenhouse offers custom pricing plan

Greenhouse Reviews & Ratings

4.5

Very Good

Based on 1125 ratings & 306 reviews

Rating Distribution

Excellent

(183)

Very Good

(98)

Good

(15)

Poor

(5)

Terible

(5)

Expert's Review

Greenhouse has cemented its reputation as a reliable and user-friendly applicant tracking system (ATS) that streamlines the recruitment process for businesses of varying sizes. Its intuitive interface, seamless scorecard system for structured interviewing, and customizable features make it an appealing choice for recruiters and hiring managers alike. Users ...Read more

Greenhouse pros and cons

  • Highly intuitive and user-friendly interface, requiring minimal training for recruiters and hiring teams.

  • Customizable workflows, scorecards, and templates that enhance structured hiring and consistency across hiring processes.

  • Seamless integration with third-party tools like LinkedIn Recruiter, Calendly, DocuSign, and Workday, enabling efficient workflows.

  • Excellent customer support team and dedicated account managers who are responsive and helpful.

  • Reporting features are often cited as weak, lacking flexibility and requiring third-party tools or extensive configuration to meet advanced needs.

  • Permissions and user role settings can be complex, clunky, or difficult to manage effectively in some cases.

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Showing 81-90 out of 306

UI

User in Wholesale

08/25/20

3 out of 5

Has great intuitive features, but hard to find some features and schedule interviews

What do you like best? I like the simplicity of the platform and landing page. What do you dislike? How long it takes to find certain settings What problems are you solving with the product? What benefits have you realized? Problems of keeping interviewers accountable when interviewing. Scorecard reminders are great.

AI

Administrator in Internet

08/24/20

4 out of 5

Greenhouse fulfills our recruiting needs and continues to innovate and update their product.

What do you like best? Our CSM Maureen is wonderful and attentive. Product continues to develop which is great to see. Integrations are top notch. Recruiters are able to use it easily. What do you dislike? Funnel and Pipeline reporting is tough when we want to see the activity that happened within a time period vs. when a candidate applied. When they apply isn't important, but what they did during that period does. We have our hiring managers open reqs and sometimes they feel it's ...

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SD

Sanjiv D

08/21/20

5 out of 5

The best ATS in the world right now.

What do you like best? Flexibility and customisation are the best. Tony, Sonja are really great. Customer support and analytics support are amazing. The account manager is amazing. New product features to help all the clients achieve their business goals in terms of recruitment is awesome. Loved the front end which is easy for a recruiter, Hiring Manager, Admin, Analytics, Coordinators etc. The integrations are so easy with web hook and with APIs with multiple systems. Also the ...

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UI

User in Information Technology and Services

08/21/20

4 out of 5

Great ATS

What do you like best? It is quite intuitive and easy to learn. What do you dislike? There is still room for improvement in things that could be more automated, including links for remote interviews on the templates, understanding the different timezones, having more tokens and tools for CRM. What problems are you solving with the product? What benefits have you realized? It improves our efficiency in hiring, communicating to candidates and internally with interviewers and ...

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RS

Robert S

08/20/20

5 out of 5

Has everything we need hire new employees quickly and efficiently

What do you like best? Ease of use, how automated everything is once setup properly, so many ins/outs (features?) that drive efficiency while remaining aligned with our internal workflow, adapts to our process, not the other way around, docusign integration What do you dislike? Even with multi-select "build a report" it is still difficult to pull together the information that our team is looking for. The majority of the time I'm able to eventually build and find what I need or ...

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AI

Administrator in Internet

08/19/20

4.5 out of 5

Talent

What do you like best? Easy to navigate and recruiter as well as hiring manager friendly What do you dislike? that all of my referrals show up on the main dash = even if they had already been rejected What problems are you solving with the product? What benefits have you realized? Overall recruiting and recruiting metrics

SA

Samarra A

08/19/20

4.5 out of 5

Super efficient!

What do you like best? I love the efficiency it brings to hiring and the ability to enhance workflow. Love the reporting data portion and how easy it is to use. What do you dislike? I would love a better way to pull DE&I information. What problems are you solving with the product? What benefits have you realized? Data reporting. Efficiency. Time to fill.

CS

Caleb S

08/19/20

4.5 out of 5

Greenhouse -Solution to our hiring

What do you like best? Easy dashboard and very intuitive. Common sense can usually get you to where you need to be or what you need to resolve What do you dislike? Once I reject a candidate I wish they would still be visible on the req. There is resourceful feedback on candidates that is needed often. I also wish the NPS survey questions could be edited. What problems are you solving with the product? What benefits have you realized? Easy to use as a team. We are global and ...

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VN

Veronika N

08/19/20

4 out of 5

Great for small to medium sized companies

What do you like best? Greenhouse is a great solution for structured hiring and has the ability to customize lots of its features. I also like the reporting features and the ability to pull this to a tool like Looker. What do you dislike? When it comes to scheduling, we are experiencing a lot of pain. There are a lot of steps and clicks, we cannot know if a candidate accepts our calendar invite, the integration with video conferencing has a bug, the time zone for requesting ...

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AY

Arthur Y

08/19/20

4 out of 5

Best tool out there for mid-size to small enterprise

What do you like best? - Easy to configure - Simple to use for interviewers and hiring managers - Solid candidate experience - Commitment to diversity tools - Solid set of out of the box metrics - CRM features a nice add What do you dislike? - Like most ATS metrics, you have to do a fair amount of work to get all the custom metrics you want. - Diversity tool metrics still feel early - Metrics suite not ideal if you're a humongous company - Metrics accuracy ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].