Gradelink Reviews in May 2025: User Ratings, Pros & Cons

Secretary

What do you like best? I like that Gradelink is easy to reach on the phone. Mike Dumhart has always been very helpful to our school. They also have on line tutorials that help with how to do something. What do you dislike? Changes students between classes is cumbersome and you have to be careful you don't lose grades. Wish we could run transcripts by grades, not individuals. At the end of the year we need one for each graduating seniors permanent record and we have to do them one at a ...

Teacher and Administrator friendly!

What do you like best? Gradelink is very easy to use! It provides everything from calendar, lesson plans, list of missing assignments, highest GPA, to finances! The technical support have been very helpful. There is a sense of urgency when you call/email for help. My questions have been answered on the same day! What do you dislike? It is hard to come up with reasons to dislike Gradelink. They are often quick with fixing problems and making changes. What business problems are you ...

Gradelink Review

What do you like best? Customer Service is wonderful! Most recently have worked with Mitch, but ALL the tech folks are awesome! I didn't grow up with computers, so they can be a challenge for me. The staff is most patient and helpful with all of my questions. As far as a business is concerned, the staff either can make it or breaks it. I would give them a 10! What do you dislike? Sometimes the written explanations are a bit difficult. Brief bullet points would be helpful as far as ...

Report Card help with Mitch

What do you like best? My experience with gradelink has always been pleasant and helpful. Mitch was particularly helpful ,even after I sent confusing information. He kept asking clarifying questions and offered proactive tips. What do you dislike? There is just one thing. Where somethings take a lot of time to set up. The standards were really time-consuming What business problems are you solving with the product? What benefits have you realized? School-related problems in using the ...

Gradelink Tech Support

What do you like best? I've called on Gradelink Tech Support (specifically Mr. Axel Maldini for several questions and have always been extremely impressed by the speed and thoroughness of the response(s. He has definitely gone above and beyond to resolve my requests! What do you dislike? If there's nothing to dislike, it's difficult to meet the 40 character minimum requirement! Recommendations to others considering the product I'd like to see a bit more robust backups so that ...

Gradelink is extremely user friendly from an administrative and teacher standpoint.

What do you like best? I love how easy it is. I also like the very helpful technical support we receive as well as the training videos that are always available. It makes my job a lot more manageable when training new people to our school. What do you dislike? I Wish transcripts could be printed in groups (such as grade level instead of having to print each individual student. At the end of the year when trying to get final transcripts to colleges OR getting information out for college ...

Gradelink is an easy solution for grading

What do you like best? The ease of use for teachers to set up their classes and assignments. The video tutorials are nice to learn how to do something at your own pace. The staff is friendly and easy to contact when a problem arises. The built in email blast is a really nice feature that my staff likes. The fact that it is cloud-based makes it accessible from anywhere. What do you dislike? I do not care for the built in financial section. It is very basic and does the minimum ...

We are thrilled with Gradelink!

What do you like best? While Gradelink has the ability to do everything our school needs from an online system, it is unbelievably easy to use. We have needed support so rarely, but any time we have called them, we've been taken care of quickly and well. Teachers like the gradebook's capabilities and our office appreciates the ease of using the databases. What do you dislike? There is absolutely nothing that we dislike. We have tried three other systems and we finally have found the ...

Easy to use with so many capabilities!

What do you like best? Ease of use and ability to allow parents access What do you dislike? That there isn't a mobile app through Google Play Recommendations to others considering the product App for Google Play What business problems are you solving with the product? What benefits have you realized? Smart send

Excellent School Management Software

What do you like best? I love the simplicity of the program, but the BEST part of Gradelink is the support staff. Their tech support and sales folks are helpful and are able to work with you in every situation. I've been blessed by their speed and consideration. What do you dislike? I really don't dislike much about the program. I personally don't use the lesson plan features because you can't carry over plans from year to year. You also can't work outside of the current quarter ...