Gradelink Reviews in May 2025: User Ratings, Pros & Cons

Quick entry and good performance, with comprehensive functionality

What do you like best? Gradelink does it all, and is constantly being improved/enhanced. Their customer support is superb. The cost structure makes it a true deal when compared to other SIMS. What do you dislike? I could nit-pic about tweaks I would like to see programmed up, but can say that when I bring things to their attention, the changes often get made! Recommendations to others considering the product Highly recommend What business problems are you solving with the product? ...

Gradelink review

What do you like best? The best things about Gradelink are the ease of use and the customer service. When you have a staff who vary in technology competency from complete beginners to advanced users, all of whom have little additional time to figure out how to complete a task, the user interface in integral to success. Our teachers have adapted easily to Gradelink and use it daily. If there are any questions, I can always send a quick email to customer service and I will receive either a ...

Fantastic product, Amazing customer service

What do you like best? From the very start (literally the first time I visited their website, I was treated like a valued customer by Gradelink. Any question I had was answered quickly, professionally, and personally. This continued when I started working with Mr. Axel Maldini, who personifies his title of Customer Success Manager. Working with him and Gradelink has been the very best customer service experience I have ever had. I thought customer service at Squarespace was the best but ...

Excellent Web-based Grading Program

What do you like best? Gradelink is very user friendly for administration, teachers and families. It is very easy to use and parents like the access to their student's grades in a convenient place. The customer service is outstanding! What do you dislike? There isn't anything we dislike. We are very pleased with Gradelink's services. Recommendations to others considering the product If you are considering switching to Gradelink you will not be disappointed. They are very helpful ...

Gradelink Makes it Easy

What do you like best? We started using Gradelink a few years ago. It has significantly improved the way teachers record grades, communicate with parents, list assignments, complete lesson plans, and so much more. Our parents love to be able to log-in and see the progress their child is making. What do you dislike? This listing of all parents that did not receive and email. We would just like a list of those who received it. What business problems are you solving with the product? ...

bookkeeper

What do you like best? customer service is awesome. They always do their best. Their team is friendly and quickly responsive. If a call back is needed they always meet the expectation and agreed on time frame. Some of the original crew even know my voice from frequent calls and they seem genuinely happy to hear from me. Their customer service hours meet my needs. What do you dislike? financial tab doesn't always work to my specific needs but the customer service people get right on it ...

Great experience with Gradelink

What do you like best? Gradelink is a great platform for school administration. Many helpful reports and capabilities to make life easier. Their customer service is fantastic - simply shoot them an email and get a quick response to help fix a problem or generate a feature request. Student access via an app is a helpful tool. What do you dislike? I can't think of anything that I dislike about the service What business problems are you solving with the product? What benefits have you ...

We have had a wonderful, positive experience with Gradelink.

What do you like best? The Tech Support is amazing! And the administration is always ready and willing to help us. What do you dislike? I am really pleased with Gradelink but I am not sure if it is compatible with FACTS which we are thinking of using in the future. I would like it to be easier to use on my phone too. What business problems are you solving with the product? What benefits have you realized? We have yet to start using Gradelink as a billing source or enrollment source ...

Friendly and Helpful Experience

What do you like best? Mr. Axel Maldini was very friendly and helpful to answer all of my questions and solve the issue I was experiencing. He always got back to me in a timely manner, which was much appreciated, as our school was preparing for a big launch. What do you dislike? I wish that payments made in Gradelink via PaySimple would allow a drop-down menu of payment options. Because the only option for a description is to leave a comment in the memo line, there is much room for ...

Tech Services are fantastic

What do you like best? The help group is wonderful. They are patient, responsive and knowledgeable. You can get help no matter how big or small the issue is and they tell you how long it will take them to resolve. What do you dislike? I would really love to have a principle and admin access to the online app What business problems are you solving with the product? What benefits have you realized? Parents have real time updates and access to their children's performance in school ...