GoTo Resolve Reviews in May 2025: User Ratings, Pros & Cons

"Great IT tool!"

What do you like best about GoTo Resolve (formerly GoToAssist)? Professionalism of the company and speedy remote service available. What do you dislike about GoTo Resolve (formerly GoToAssist)? Was difficult to grasp initially with the process of assistance. A tutorial would have been nice. What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? IT issues. The remote service is the way to go.

"The most efficient method of offering support."

What do you like best about GoTo Resolve (formerly GoToAssist)? I love that this software since it offers a leading remote system in the support area of an organization, mentioning that it provides an intuitive and comfortable programming in intelligence and data extraction in IT-related fields, highlighting that you do not need of an extensive documentation for the initiation of its functionalities, once you implement GotoAssist on your informative servers, without excluding that one of ...

A cool tool for any IT support personnel who deal with external clients.

PROS: Their multi-monitor support works flawlessly since all it takes is to hover your mouse at center edge on any GoToAssist window side, where the focus will be shifted to another panel. This is beneficial if a client has numerous windows open without having to drag the windows around. CONS: Currently, some on-demand film streaming services, such as Netflix and Lovefilm, aren't compatible with XMBMC operating on the on-demand film streaming services offered by Lovefilm and Netflix are ...

Great solution for tech support team

PROS: I like that I can quickly access to my client’s desktop by sending them email links and providing my clients the access codes so i can connect to their server or Pc desktop. I’m able to record the session and whenever an issue happens again our clients can help resolve the issue by themselves. I can send files, error messages, logs and documentinf so I can resolve issues. CONS: They could simplify the process of installing a plugin for Non-IT users. Also, they could include support ...

"Great tool to bring about a more stable connection between servers."

What do you like best about GoTo Resolve (formerly GoToAssist)? One of the striking points of this software is that it allows a mobile application to manage all its functions in a more controversial and comfortable way in its entirety, since managing the service center based on informational and advanced libraries or better said platform IT has never been so easy, thanks to GotoAssist, being one of the systematic trends for organizations seeking to increase their formal operations and ...

"A multifunctional and effective system for the remote desktop of the company."

What do you like best about GoTo Resolve (formerly GoToAssist)? GotoAssist is a powerful program that is based on remote support service in areas of great importance, or briefly, where more frequent inconveniences originate, which is in the areas of market and administration of the internal infrastructure service center of IT, which a company acquires, because I love this software, due to its great ability to solve certain mishaps in an automatic way, mentioning that it is extremely easy to ...

"Accelerate your connections in a faster way to provide excellent services."

What do you like best about GoTo Resolve (formerly GoToAssist)? One of the qualities that most attracts my attention about this software is that it allows us to connect to different servers without any kind of existing problem, mentioning that many of the systems we purchase are online, so it helps us The same way to manage our connections in a sophisticated and unmatched way, resulting in excellent reports on the situation of the speed of the internet that is maintained at that time, to ...

"A reliable operator for needs based on technical assistance."

What do you like best about GoTo Resolve (formerly GoToAssist)? GotoAssist maintains an extraordinary compatibility with the different implementation systems, which turns out that it is widely used by multiple users of these physical facilities, which are a useful resource for the performance of this software, drawing attention in large exorbitant amounts already which is one of the multi platform products, being crucial for the environment of many companies for this reason of ...

"GotoAssist is one of the best on the market today for remote assistance and management"

What do you like best about GoTo Resolve (formerly GoToAssist)? In my work I have used many customer support solutions based on the cloud and I must say that GotoAssist is one of the best provides the ability to connect to a remote computer quickly and easily, is compatible with both IOS and android and its applications are just as good as the desktop, among the most powerful features of this software we find, its ability to control unattended computers, provides a remote service for mobile ...

"Great tool for working remotely."

What do you like best about GoTo Resolve (formerly GoToAssist)? I like it because it works very well and is easy to use and starting a section allows me to do everything that is needed in just an instant, the call management is very functional, it does not take much experience to use it, easy to install and inexpensive. What do you dislike about GoTo Resolve (formerly GoToAssist)? Sometimes I have run into some rendering problems, since it takes a long time to start up in some occasions, ...