GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons
Seamless communication, anywhere, anytime.
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Starts from $24 / User / Month
GoTo Connect Reviews & Ratings
Spotsaas Editor’s POV
GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more
GoTo Connect pros and cons
User-friendly platform, making it easy to use even during busy work periods.
Reliable service with clear calls and excellent connection.
Quick and helpful customer service support.
Ability to work from anywhere and forward calls to mobile devices.
Occasional issues with phone app functionality and software bugs.
Limited marketplace options for advanced functionalities and apps.
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Showing 801-810 out of 1210
AU
Anonymous User
01/15/19
"So much better than traditional phone software"
What do you like best about GoTo Connect? Sounds tacky, but the first thing that I like about Jive is the price. We're used to spending thousands each month on a traditional phone system throughout our customer services and IT departments. Jive is a fraction of that cost. Also, its pretty simple to setup. We had the previous infrastructure of our cat5 cables and phone lines throughout the office, simply getting them plugged in was all we needed. Everything else was online.
AU
Anonymous User
12/10/18
"Salesperson misrepresented capabilities "
What do you like best about GoTo Connect? For example, I needed to keep the 2-digit extension numbers I currently have because they are printed on business cards and other places. That's just one example. Deciding to cancel during my "free 60 day trial" after determining the system will not in fact do what I need, I first sent an email requesting cancellation May 17, 2018. No response. I sent a follow up May 22 which was responded to on May 23rd saying it would be assigned to the ...
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JW
jacqueline w
11/26/18
"Great performance at a great cost"
What do you like best about GoTo Connect? Before we switched to a VOIP phone system, I reviewed 7 other providers. I was tired of the a la cart pricing scemes, because it was going to be a pain to manage. Jive makes it to where everyone can have as little or as many features as I want them to, which makes management so much easier. Making the transition was great. You get a dedicated team that makes sure to get you answers. The system itself is so easy to use, I was able to set up most of ...
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RB
Rick B
11/19/18
"Great experience!"
What do you like best about GoTo Connect? The advanced features of the phone and the service What do you dislike about GoTo Connect?
AU
Anonymous User
11/15/18
"Disappointing."
What do you like best about GoTo Connect? Visual auto attendant design. Visual auto attendant design. What do you dislike about GoTo Connect?
AU
Anonymous User
11/15/18
"Great Product and Great Service!"
What do you like best about GoTo Connect? It's great to be able to personalize everything and I love that my calls are directed to my phone when I'm out of the office. What do you dislike about GoTo Connect?
AU
Anonymous User
11/15/18
"Jive is Great"
What do you like best about GoTo Connect? Dial Plan management is simple. Easy to add new hardware. Wide support of phones. What do you dislike about GoTo Connect?
AU
Anonymous User
11/15/18
"Great VOIP solution and easy set up."
What do you like best about GoTo Connect? I have had a dedicated rep help me through every step of the way. Jive is also very quick to respond to any questions or concerns.
AU
Anonymous User
11/15/18
"Excellent"
What do you like best about GoTo Connect? Any issues I have, are always resolved and they provide nice incentives to existing customers. What do you dislike about GoTo Connect?
BP
Bryant P
11/15/18
"Jive is Great"
What do you like best about GoTo Connect? Ease of use and Support is great. Real helpful and always understanding of your concernes What do you dislike about GoTo Connect?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].