GoTo Connect Reviews in September 2026: User Ratings, Pros & Cons
Seamless communication, anywhere, anytime.
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Starts from $24 / User / Month
GoTo Connect Reviews & Ratings
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Spotsaas Editor’s POV
GoTo Connect works best for small teams and distributed workforces that need a single platform for phone, video, and messaging. Before shortlisting, verify that the caller ID feature functions reliably in your region—some users reported extended outages. Test the mobile call forwarding in your actual network environment, as performance varies by carrier and ...Read more
GoTo Connect pros and cons
User-friendly platform, making it easy to use even during busy work periods.
Reliable service with clear calls and excellent connection.
Quick and helpful customer service support.
Ability to work from anywhere and forward calls to mobile devices.
Occasional issues with phone app functionality and software bugs.
Limited marketplace options for advanced functionalities and apps.
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Showing 791-800 out of 1210
AU
Anonymous User
01/29/19
"A+ Customer Service!"
What do you like best about GoTo Connect? Wonderful customer service - always there to help! What do you dislike about GoTo Connect?
LW
Logan W
01/29/19
"Easy to use VOIP service"
What do you like best about GoTo Connect? I think what I like best about Jive is the reliability of the product. We have been with them for over a year and they have almost had no down time and their customer service is great.
JB
Julie B
01/29/19
"Great service, no down time"
What do you like best about GoTo Connect? The fact that it is so mobile and flexible!! What do you dislike about GoTo Connect?
AU
Anonymous User
01/29/19
"Best Phone and Fax service I've had by far!"
What do you like best about GoTo Connect? I like how they pick up the phone quick when I am running into a problem and they help guide me through the process. Also the fax service is great! I like how i can receive incoming fax through my email. Works really well when I am not in the office.
KF
Kirsten F
01/29/19
"Best VOIP!"
What do you like best about GoTo Connect? How easy it is to make my dial plan and change it as I need it, be it our hours of operation, new voicemail messages for holidays, etc. The customer service is always fabulous. I can always get a hold of someone and quickly find an answer to my inquiry.
AU
Anonymous User
01/29/19
"Great service and great support"
What do you like best about GoTo Connect? I like how easy and simple it was to set our system up. What do you dislike about GoTo Connect?
AU
Anonymous User
01/29/19
"Great Service and System"
What do you like best about GoTo Connect? Ability to program functions, equipment, reporting What do you dislike about GoTo Connect?
ST
Shawn T
01/28/19
"Great Service, Tech Support, Staff & Pricing."
What do you like best about GoTo Connect? I like the backend management tool and the phone app the best. It helps to keep my system clean and monitored properly.
AU
Anonymous User
01/17/19
"the jive on JIVE"
What do you like best about GoTo Connect? Easy to manage your account and telephone lines, run reports and see in real-time what you need to. Good value for the price.
AB
Amanda B
01/17/19
"All Inclusive and Amazing Support"
What do you like best about GoTo Connect? Every interaction I have had with a Jive employee has been nothing short of exceptional. We loved what we saw on initial inspection of services and pricing, and were completely sold through the experience interacting with the Sales team.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].