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GoTo Connect - VoIP Providers

GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons

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GoTo Connect Reviews & Ratings

Rating Distribution

Excellent

(884)

Very Good

(229)

Good

(62)

Poor

(7)

Terible

(28)

Spotsaas Editor’s POV

GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more

GoTo Connect pros and cons

  • User-friendly platform, making it easy to use even during busy work periods.

  • Reliable service with clear calls and excellent connection.

  • Quick and helpful customer service support.

  • Ability to work from anywhere and forward calls to mobile devices.

  • Occasional issues with phone app functionality and software bugs.

  • Limited marketplace options for advanced functionalities and apps.

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Showing 791-800 out of 1210

AU

Anonymous User

01/29/19

5 out of 5

"A+ Customer Service!"

What do you like best about GoTo Connect? Wonderful customer service - always there to help! What do you dislike about GoTo Connect?

LW

Logan W

01/29/19

4.5 out of 5

"Easy to use VOIP service"

What do you like best about GoTo Connect? I think what I like best about Jive is the reliability of the product. We have been with them for over a year and they have almost had no down time and their customer service is great.

JB

Julie B

01/29/19

5 out of 5

"Great service, no down time"

What do you like best about GoTo Connect? The fact that it is so mobile and flexible!! What do you dislike about GoTo Connect?

AU

Anonymous User

01/29/19

5 out of 5

"Best Phone and Fax service I've had by far!"

What do you like best about GoTo Connect? I like how they pick up the phone quick when I am running into a problem and they help guide me through the process. Also the fax service is great! I like how i can receive incoming fax through my email. Works really well when I am not in the office.

KF

Kirsten F

01/29/19

5 out of 5

"Best VOIP!"

What do you like best about GoTo Connect? How easy it is to make my dial plan and change it as I need it, be it our hours of operation, new voicemail messages for holidays, etc. The customer service is always fabulous. I can always get a hold of someone and quickly find an answer to my inquiry.

AU

Anonymous User

01/29/19

4.5 out of 5

"Great service and great support"

What do you like best about GoTo Connect? I like how easy and simple it was to set our system up. What do you dislike about GoTo Connect?

AU

Anonymous User

01/29/19

5 out of 5

"Great Service and System"

What do you like best about GoTo Connect? Ability to program functions, equipment, reporting What do you dislike about GoTo Connect?

ST

Shawn T

01/28/19

5 out of 5

"Great Service, Tech Support, Staff & Pricing."

What do you like best about GoTo Connect? I like the backend management tool and the phone app the best. It helps to keep my system clean and monitored properly.

AU

Anonymous User

01/17/19

4 out of 5

"the jive on JIVE"

What do you like best about GoTo Connect? Easy to manage your account and telephone lines, run reports and see in real-time what you need to. Good value for the price.

AB

Amanda B

01/17/19

5 out of 5

"All Inclusive and Amazing Support"

What do you like best about GoTo Connect? Every interaction I have had with a Jive employee has been nothing short of exceptional. We loved what we saw on initial inspection of services and pricing, and were completely sold through the experience interacting with the Sales team.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].