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GoTo Connect - VoIP Providers

GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons

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GoTo Connect Reviews & Ratings

Rating Distribution

Excellent

(884)

Very Good

(229)

Good

(62)

Poor

(7)

Terible

(28)

Spotsaas Editor’s POV

GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more

GoTo Connect pros and cons

  • User-friendly platform, making it easy to use even during busy work periods.

  • Reliable service with clear calls and excellent connection.

  • Quick and helpful customer service support.

  • Ability to work from anywhere and forward calls to mobile devices.

  • Occasional issues with phone app functionality and software bugs.

  • Limited marketplace options for advanced functionalities and apps.

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Showing 811-820 out of 1210

DK

Denise K

11/15/18

5 out of 5

"Very satisfied after several years of quality service"

What do you like best about GoTo Connect? We have had a Jive hosted VoIP solution at more than 10 sites for several years. I continue to be very satisfied with the call quality as well as customer service and support.

AU

Anonymous User

11/15/18

5 out of 5

"Excellent Support"

What do you like best about GoTo Connect? Support, when all VoIP systems are similar in function. What do you dislike about GoTo Connect?

BH

Brian H

11/15/18

5 out of 5

"great business"

What do you like best about GoTo Connect? Great phone service, and great customer service. I love the platform, very easy to use What do you dislike about GoTo Connect?

AU

Anonymous User

11/15/18

4 out of 5

"Good service for capturing call data"

What do you like best about GoTo Connect? Jive provides functionality that allows us to capture metadata regarding the call that is useful in our marketing and analytical efforts.

AU

Anonymous User

11/15/18

5 out of 5

"Jive Review"

What do you like best about GoTo Connect? Jive is really easy to set up and configure and has plenty of options that we didnt see when we were using freepbx. What do you dislike about GoTo Connect?

AU

Anonymous User

11/08/18

5 out of 5

"Nice multi featured phone system"

What do you like best about GoTo Connect? The system is very Flexible. Nice seitp interface What do you dislike about GoTo Connect?

CS

Chris S

11/08/18

5 out of 5

"Simply and Sophisticated with Superb Support"

What do you like best about GoTo Connect? The product is very user friendly and highly functional. But what I love most is the price and the support. It's hard to imagine all of this being possible with so little per month, and from a company with extreme credibility in this space, but that is Jive.

AU

Anonymous User

11/08/18

5 out of 5

"Painless and helpful"

What do you like best about GoTo Connect? The person on the phone working to solve my issues was so patient and prepared to problem shoot my few issues. What do you dislike about GoTo Connect?

RW

Rashid W

11/08/18

3.5 out of 5

"Review"

What do you like best about GoTo Connect? The reliability is pretty good. The cloud is pretty fast and responsive, unlike the previous service that used. I also like to the caller ID feature. I also like the cordless phones that I was able to be provided along with the service.

MM

Mike M

11/06/18

5 out of 5

"A good switch!"

What do you like best about GoTo Connect? Switching phone service is always difficult especially for non tech people like me. jive's customer service has been great in helping me make a difficult process as easy as possible. If you are going to make the switch from another provider utilize the Jive customer service without hesitation. It will make the move easier as the process isn't completely intuitive.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].