GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons

"Intuitive, easy to use & configure all-around workhorse for business communication."

What do you like best about GoTo Connect? Continual development of tools and features to cover all the basic telecom functions modern businesses need and use. What's even better is that updates seamlessly roll out with no impact on previous functions.

"Stable and good call qualities"

What do you like best about GoTo Connect? GoTo is a stable solution compatible with Smartphones, PCs, Mac, and over the web, and also works fine with desktop as a service solution. Reasonable pricing. Provides a solution to record the calls on an S3 bucket on AWS

"Good service, reasonable price"

What do you like best about GoTo Connect? Easy to use, full-featured, no hardware required What do you dislike about GoTo Connect?

"Great platform for internal and external communication"

What do you like best about GoTo Connect? I really like the ease of use and the hassle-free interface. We use GoToConnect as our phone service, GoToMeeting as a means of both internal team communication and for sales presentations, customer support and training with our clients, and GoToWebinar for hosting live and pre-recorded presentations. All of the solutions in the GoTo suite work seamlessly together and have given us a reliable, cost-effective communication solution for years.

"Works great!"

What do you like best about GoTo Connect? What I like best about GoTo Connect is the fact that I can use the mobile app on cell phone and answer and make calls hands-free using a Bluetooth headset. This allows me to answer calls on our office number as well as my personal cell phone using the same headset.

"Gotoconnect is an excellent communications tool with bundled features at a competitive price."

What do you like best about GoTo Connect? Maintaining all of my communication hist What do you dislike about GoTo Connect?

"Overall great VoIP phone service overall."

What do you like best about GoTo Connect? We originally used Jive Communications, which was acquired by LogMeIn / GoTo. I cannot speak to the ease of a new deployment at present, but before the buyout, it was easy enough to transition from our previous provider to Jive. The issues we did have were entirely on the previous provider dragging their feet on releasing the phone numbers. While I am not the primary person who does phone configuration, I am frequently in the PBX administration area ...

"I've used them for quite sometime."

What do you like best about GoTo Connect? I like how easy the admin panel is to set up and manage. What do you dislike about GoTo Connect?

"Affordable, Easy to Set Up VOIP System"

What do you like best about GoTo Connect? It works and integrates with our CRM, so I know who is calling when the Caller ID is not useful. What do you dislike about GoTo Connect?

"Call and voice quality is good, app could be better"

What do you like best about GoTo Connect? Call and voice quality is strong and it is easy to hear and be heard What do you dislike about GoTo Connect?