GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons
Seamless communication, anywhere, anytime.
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Starts from $24 / User / Month
GoTo Connect Reviews & Ratings
Spotsaas Editor’s POV
GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more
GoTo Connect pros and cons
User-friendly platform, making it easy to use even during busy work periods.
Reliable service with clear calls and excellent connection.
Quick and helpful customer service support.
Ability to work from anywhere and forward calls to mobile devices.
Occasional issues with phone app functionality and software bugs.
Limited marketplace options for advanced functionalities and apps.
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Showing 481-490 out of 1210
MC
Michael C
06/21/22
"Great distributed teams solution"
What do you like best about GoTo Connect? Great solution for distributed teams who need the capacity to transfer calls to other team members without giving out their personal phone numbers or extensions. The mobile app allows the business number to both receive and transfer incoming calls as well as texts. The phone tree options are also easy to set up and change at need, both screening out incoming telemarketer calls without wasting a human's time and providing a way to route incoming ...
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AU
Anonymous User
06/21/22
"The best voice sollution!"
What do you like best about GoTo Connect? Very easy to implement and great support What do you dislike about GoTo Connect?
AM
Alex M
06/21/22
"IT perspective"
What do you like best about GoTo Connect? The GoTo Connect works very well. The constant updates and new features are great. What do you dislike about GoTo Connect?
SJ
Stephen J M
06/21/22
"I was going to give high marks, but the phone is inactive this morning & apps are not working at all"
What do you like best about GoTo Connect? The call-in support services. I also like access to the programming for the flow of the call system on the drag and drop function block programming. It makes setting up a dial plan much easier and more logical.
MM
Michael M
06/20/22
"Great for small business, packed with features with no upcharge"
What do you like best about GoTo Connect? Gotoconnect gives me the ability to have a full service VOIP and conference center software for the an amazing value. With 13 employees, we are able to text clients, use GoToMeeting, create easy to use menus and upload our own hold music at the touch of a button.
MT
Michael T
06/20/22
"Program is good not great."
What do you like best about GoTo Connect? Ability to use system anywhere and that we can communicate with our customers by phone or SMS What do you dislike about GoTo Connect?
CD
Christopher D
06/20/22
"It mostly just works."
What do you like best about GoTo Connect? The functions that I use the most are easily accessible. What do you dislike about GoTo Connect?
AS
Alfred S
06/20/22
"Call quality is good but at times it freezes and the call drops"
What do you like best about GoTo Connect? The thing I like best is the convenience of being able to transfer from my computer app to the mobile phone app. I can be almost anywhere and receive my calls as long as the LTE data on the cell phone is good.
AU
Anonymous User
06/20/22
"Reliable system, but I would like more enterprise features."
What do you like best about GoTo Connect? The softphone is easy to use. Training for end-users is simple. What do you dislike about GoTo Connect?
AU
Anonymous User
06/17/22
"GoTo review"
What do you like best about GoTo Connect? Ease of use, including easy transfer of live call from phone to desktop app. What do you dislike about GoTo Connect?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].