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GoTo Connect - VoIP Providers

GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons

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GoTo Connect Reviews & Ratings

Rating Distribution

Excellent

(884)

Very Good

(229)

Good

(62)

Poor

(7)

Terible

(28)

Spotsaas Editor’s POV

GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more

GoTo Connect pros and cons

  • User-friendly platform, making it easy to use even during busy work periods.

  • Reliable service with clear calls and excellent connection.

  • Quick and helpful customer service support.

  • Ability to work from anywhere and forward calls to mobile devices.

  • Occasional issues with phone app functionality and software bugs.

  • Limited marketplace options for advanced functionalities and apps.

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Showing 471-480 out of 1210

AU

Anonymous User

06/23/22

4.5 out of 5

"Several years of great service"

What do you like best about GoTo Connect? Ease of use. Support is quick and painless. Voicemail to email. Softphone capability. All of them. The call plans are easy to configure and use. Better than most.

AN

Adam N

06/23/22

5 out of 5

"Great way to consolidate phone service in cloud PBX"

What do you like best about GoTo Connect? Able to have your phone extension on your softphone (PC), your mobile phone, and a desk phone simultaneously. Very easy to use the cloud PBX to manage changes.

RL

Rick L

06/22/22

5 out of 5

"Super easy and robust functionality"

What do you like best about GoTo Connect? For a VOIP system, it is full of rich features and easy to use and setup What do you dislike about GoTo Connect?

AU

Anonymous User

06/22/22

5 out of 5

"GOTO fits my business need and is expandable. After a year I have no complaints. Great support"

What do you like best about GoTo Connect? The platform allows me excellent flexibility with how I communicate with my customers. The best part is that I can operate remotely and still have the complete functionality of being in my office.

TM

Tammy M

06/22/22

5 out of 5

"My GoTo is GoTo"

What do you like best about GoTo Connect? I use GoToConnect on my mobile device and my laptop. It goes with me everywhere and I never miss a call. What do you dislike about GoTo Connect?

EM

Enrique M

06/22/22

4.5 out of 5

"Easy to use"

What do you like best about GoTo Connect? It is easy to program meetings, create and edit Dial plans. all the tools are easy in the dashboard What do you dislike about GoTo Connect?

HT

Heather T

06/21/22

5 out of 5

"Great phone service"

What do you like best about GoTo Connect? I love the in-depth functionality of the phone system, which allows my team to have the ease of having SMS, conferencing and many more in one platform.

AU

Anonymous User

06/21/22

4.5 out of 5

"Excellent service"

What do you like best about GoTo Connect? Great Service for a great price.A+++++++ What do you dislike about GoTo Connect?

AU

Anonymous User

06/21/22

0 out of 5

"I used to like Jive"

What do you like best about GoTo Connect? When it works it's great the calls are clear no issues What do you dislike about GoTo Connect?

ME

Mike E

06/21/22

5 out of 5

"GoTo has been AWESOME!"

What do you like best about GoTo Connect? GoTo has been great to work with. Starting right from the first contact with their sales team, they have been there to answer questions without being "pushy". Once we decided to move forward the onboarding team has been very responsive to all questions and helped get us up and running with virtually no problems. I would definitely recommend GoTo as a VOIP system to any SMB looking to upgrade their system.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].