GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $24 / User / Month
GoTo Connect Reviews & Ratings
Spotsaas Editor’s POV
GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more
GoTo Connect pros and cons
User-friendly platform, making it easy to use even during busy work periods.
Reliable service with clear calls and excellent connection.
Quick and helpful customer service support.
Ability to work from anywhere and forward calls to mobile devices.
Occasional issues with phone app functionality and software bugs.
Limited marketplace options for advanced functionalities and apps.
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Showing 391-400 out of 1210
AU
Anonymous User
09/30/22
"GoTo Connect Is Solid Solution"
What do you like best about GoTo Connect? Platform delivers all in one solution for phone, messaging (including texting) and conference calls/meetings with video and screenshare
MT
Marcus T
09/29/22
"It is definitely an all around app that is able to do a lot to help with day to day productivity."
What do you like best about GoTo Connect? I like that I can create meetings from the portal but also make calls right afterward. It makes it very streamlined to get work done. I have been able to use this for two years and counting. Each new feature makes it easier the more and more things are released
AU
Anonymous User
09/28/22
"GoTo is a good solution"
What do you like best about GoTo Connect? Being able to have a physical phone, a smartphone app and a desktop application - and being able to transfer calls between them.
AK
Adam K
09/27/22
"Service is Perfect. App not so much"
What do you like best about GoTo Connect? The actual phone service is fantastic. I've been a user with Jive before GoTo acquired them. Loved it then and love it now. The phone system just works without a hitch. The functions, capabilities, services, and ability to record with AWS are awesome. For the price, this has been the best service for my business.
AU
Anonymous User
09/27/22
"GoTo is great but the app needs more work"
What do you like best about GoTo Connect? It doesn't matter what device I am on I can make and receive calls on nearly any device. What do you dislike about GoTo Connect?
MF
Marco F
09/22/22
"Professionalisim"
What do you like best about GoTo Connect? Product and technical support response and professionalisim What do you dislike about GoTo Connect?
JL
Jeremy L
09/20/22
"Excellent service that we've had for years."
What do you like best about GoTo Connect? We've been thrilled with the excellent uptime that GoTo Connect has along with the applications that allow us to unify virtually all of our communications platforms.
CG
Caroline G
09/20/22
"Easy and quick access to clients computers"
What do you like best about GoTo Connect? I do maintenance on clients' computers with Go To Assist after hours without an on-site visit. What do you dislike about GoTo Connect?
AU
Anonymous User
09/20/22
"Good solution for collaboration"
What do you like best about GoTo Connect? Ease of use for creating meetings, inviting internal/external attendees. Easy to record meetings. What do you dislike about GoTo Connect?
AU
Anonymous User
09/20/22
"Minimum to no issues with the softphone, I can hear clearly and rely on it for recorded statements."
What do you like best about GoTo Connect? Easy to Use, no log on issues, I never get complaints about not being able to hear me or vice versa What do you dislike about GoTo Connect?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].