GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons
Seamless communication, anywhere, anytime.
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Starts from $24 / User / Month
GoTo Connect Reviews & Ratings
Spotsaas Editor’s POV
GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more
GoTo Connect pros and cons
User-friendly platform, making it easy to use even during busy work periods.
Reliable service with clear calls and excellent connection.
Quick and helpful customer service support.
Ability to work from anywhere and forward calls to mobile devices.
Occasional issues with phone app functionality and software bugs.
Limited marketplace options for advanced functionalities and apps.
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Showing 381-390 out of 1210
DO
David O
10/05/22
"GoTo Connect - next gen phone system great for K12 schools"
What do you like best about GoTo Connect? Switching from our old on prem phone system was like entering the 21st century. It has so many new capabilities we didn't have before. The mobile app and software app are a great help.
DH
Dominika H
10/05/22
"Great experience"
What do you like best about GoTo Connect? Having a professional answering system is great. I have had many comments from clients that they find it easy to use. The automated texts are a great Feature. I like using the backend to make changes. I like to voicemail to text emails as well.
AU
Anonymous User
10/04/22
"Our Best VOIP Provider yet."
What do you like best about GoTo Connect? GoToConnect provides flexibility through different means to use your GoToConnect Account. Our non-technical users use a desk phones. Those more savy on-the-go users use the GoToConnect mobile app and take full advantage of Voicemail to email with transcription. From the Telcom-Admin side of things, the admin portal is easy to use, and I like being able to change the caller ID for a phone line when a new user is added to it.
AU
Anonymous User
10/04/22
"Most Helpful in Disputes!"
What do you like best about GoTo Connect? Being able to reference a call regarding a dispute with a patient. Being able to audit calls and train staff in regards to verbiage, resolving patient questions, etc.
AU
Anonymous User
10/04/22
"Grasshopper phone service"
What do you like best about GoTo Connect? The most helpful thing about GoTo Connect (Grasshopper) is that they have phone plans on a budget. If you are a new business, this is very helpful.
AB
Andy B
10/04/22
"Everything we need for a 3 person team"
What do you like best about GoTo Connect? Our phone number is forwarded to our scheduling service. This service picks up any missed calls allowing our customers to leave a message
KW
Kevin W
10/04/22
"Almost as easy as making a phone call"
What do you like best about GoTo Connect? The eas of set up was so easy. In no time we had call groups, schedules and priorities set up for a few different numbers we display to various customers.
VS
Victor S
10/04/22
"Flexibility and accessibility to enhance communication"
What do you like best about GoTo Connect? I really have found it to be vital in maintaining communication with my clients. It's very helpful for clients to be able to text my business number and have multiple people on staff be able to see and respond to the texts. Also, it has been very valuable to be able to have virtual phone services that are connected to both my landline and cell phone so that way we make sure that we answer customer calls when they come in, with the flexibility to put ...
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LL
Lori L
10/04/22
"Very easy to use and reliable"
What do you like best about GoTo Connect? Reliability and ease of use. Have connected from all over the world with no issues as long as I have internet. Also easy to transfer files. I have only used the VPN as a "competitor" so I cannot really say how they compare to others in the market.
CH
Chloe H
10/03/22
"Works for what you need it for."
What do you like best about GoTo Connect? I like the app it is easy to use and the texting featue makes it easy to connect with clients. What do you dislike about GoTo Connect?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].