GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons
Seamless communication, anywhere, anytime.
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Starts from $24 / User / Month
GoTo Connect Reviews & Ratings
Spotsaas Editor’s POV
GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more
GoTo Connect pros and cons
User-friendly platform, making it easy to use even during busy work periods.
Reliable service with clear calls and excellent connection.
Quick and helpful customer service support.
Ability to work from anywhere and forward calls to mobile devices.
Occasional issues with phone app functionality and software bugs.
Limited marketplace options for advanced functionalities and apps.
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Showing 401-410 out of 1210
DB
Dominique B
09/14/22
"You Get What you Pay For!"
What do you like best about GoTo Connect? Go to has a decent integration in Salesforce, and they seem to constantly add new features, which are nice. My agents also appreciate the flexibility of a cell phone app if they need to get up and walk around during the day.
AU
Anonymous User
09/08/22
"Easy to use and integrate video and audio communication system"
What do you like best about GoTo Connect? GoToConnect was easy to integrate with our VoIP Video phone systems as well as other tools such as Slack and Sales Force; this made communications to team members and clients easy to complete. Being able to continue to have face-to-face conversations over video chats using the GoToConnect product made engagements much easier to handle.
AU
Anonymous User
09/08/22
"Good"
What do you like best about GoTo Connect? The simple design of the PBX terminal. Everything you need is right there. The call quality is good too. It integrates well with other third-party apps and it allows us to be flexible.
CT
Craig T
09/08/22
"Quality Phone Service, Easy To Manage, Responsive Customer Service..On the rare occasion you need it"
What do you like best about GoTo Connect? I had no phone admin experience (but a fair amount of general IT) to speak of and was able to setup this up with a fairly gentle learning curve. The PBX admin is surprisingly user friendly. It scales up well as you need new features
BS
Brejoya S
09/08/22
"Simple & Professional"
What do you like best about GoTo Connect? I love the backend phone system, automated attendant. What do you dislike about GoTo Connect?
SB
Shana B
09/06/22
"GoTo Review"
What do you like best about GoTo Connect? Our office switched our phone system to GoTo approximately 1.5 years ago. Our office loves the fact that we can text clients on their cellular devices, as well as the internal messaging function. GoTo has constantly made changes and improvements since we started with them and they listen to feedback that we give them to make the application better and more user-friendly. Support is available to assist whenever the need might arise, and their website ...
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JM
Jack M
09/02/22
"GoToConnect Salesforce Integration Rapidly Improved, but Painful Required-Confirm-Call ClicktoDial"
What do you like best about GoTo Connect? Overall stability of the GoToConnect Call platform. This is what matters most in my perspective. Introduced a Salesforce integration while we were customers. Nice looking Salesforce integration UI.
AU
Anonymous User
08/31/22
"Pretty good, GREAT SUPPORT!"
What do you like best about GoTo Connect? I've had to call support numerous times and the reps are very friendly and knowledgeable, and always resolve my issues on my first call.
TG
TASHAWANA G
08/24/22
"GOTO is a great afforable resource"
What do you like best about GoTo Connect? Simple navigation and recording is the best What do you dislike about GoTo Connect?
AU
Anonymous User
08/23/22
"Simply work"
What do you like best about GoTo Connect? Seamless Call Quality, uncompromised Meeting quality, Easy setup What do you dislike about GoTo Connect?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].