GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons
Seamless communication, anywhere, anytime.
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Starts from $24 / User / Month
GoTo Connect Reviews & Ratings
Spotsaas Editor’s POV
GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more
GoTo Connect pros and cons
User-friendly platform, making it easy to use even during busy work periods.
Reliable service with clear calls and excellent connection.
Quick and helpful customer service support.
Ability to work from anywhere and forward calls to mobile devices.
Occasional issues with phone app functionality and software bugs.
Limited marketplace options for advanced functionalities and apps.
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Showing 241-250 out of 1210
SA
stephanie A
11/10/22
"Excellent Web Based Telecommunications Platform!"
What do you like best about GoTo Connect? I like how easy GoTo's interface is to use. How seamless it works across devices. How simple it is to customize every aspect of your account to suite the needs of your customers and your business.
AU
Anonymous User
11/09/22
"Perfect for the small business"
What do you like best about GoTo Connect? Perfect for small businesses who want a presence in a particular area code, but don't want the expense of multiple landline numbers. Entry into a new area is as simple as a few clicks for an additional number - and deciding to leave a market (delete a number) is just as painless.
DT
Danny T
11/09/22
"Best Service & support ever!"
What do you like best about GoTo Connect? Hard to say.. I like so much... the back-end interface is super easy to use and allows many configurations and fast modifications. Support is phenomenal and fast!
KC
Kantikar C
11/08/22
"GoTo Connect Review"
What do you like best about GoTo Connect? How it allows me to easily connect with customers via video and audio calls. What do you dislike about GoTo Connect?
AU
Anonymous User
11/08/22
"Goto/Grasshopper Review"
What do you like best about GoTo Connect? Very flexible. Provides us the ability to grow and add additional people to our system with ease. What do you dislike about GoTo Connect?
AU
Anonymous User
11/08/22
"goto"
What do you like best about GoTo Connect? remote customer support is easier and can be done through the app What do you dislike about GoTo Connect?
CC
Curtis C
11/08/22
"Ease of use!"
What do you like best about GoTo Connect? As a business owner, any application for work must be extremely easy to use! Time is money, and we don't have time to fight with a webinar application while trying to impress our clients. GoTo Connect is by far the easiest to use. It allows for accessible data collection and easy interaction with the audience. This is my GoTo App!
AU
Anonymous User
11/08/22
"Amazing Product, Great Support, Flawed Software"
What do you like best about GoTo Connect? GoToConnect has every feature a phone system requires, from email-fax gateways to SMS from your softphone. In addition, it is exceedingly simple to configure, taking less than an hour per tenant. From an administrative perspective, permissions and options are highly granular and customizable, and uptime has been amazing. We've been able to use this product for multiple clients, and all of them have been greatly satisfied.
AU
Anonymous User
11/07/22
"GoToConnect Admin Portal"
What do you like best about GoTo Connect? I currently use GoToConnect as an admin and a user. From the admin perspective, the admin portal is very user-friendly and not complicated to understand. After using other systems, GoTo is definitely the less difficult to use, with flexible and useful features, such as the dial plan editor. Dragging and dropping the nodes to visually build a call flow and give it the direction you need is less time-consuming and less tedious!
AU
Anonymous User
11/07/22
"The process to start is very simple which I liked"
What do you like best about GoTo Connect? The process to start was simple and the texting function is good What do you dislike about GoTo Connect?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].