GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons

"Excellent Communications product that is well integrated to a Windows corporate environment"

What do you like best about GoTo Connect? Softphone or physical phone options are great to have. What do you dislike about GoTo Connect?

"Most efficient tool for communication"

What do you like best about GoTo Connect? It is easy to start cloud-based phone calls with a video calling feature. The software is affordable for everyone and the same time, so portable and can be used from anywhere. The best part is the software generates a report regarding detailed information about any phone call. It is one of the best IVR tool {Interactive Voice Response}. Another fantastic feature is the VoIP feature for collaborating more with other organizations and other interfaces.

"GoTo Connect: Sophisticated Hosted VoIP Solution"

What do you like best about GoTo Connect? GoTo Connect allows me to forward voicemail transcripts to my email. What do you dislike about GoTo Connect?

"Intuitive platform for communicating"

What do you like best about GoTo Connect? The interface of this software is too unique and affordable for small-sized businesses. This platform can be used for internal and external communication for an organization. No cluck is seen in the dashboard of the system.

"It works 99% of the time."

What do you like best about GoTo Connect? Reliability and simplicity. Most people can adapt to it quickly. What do you dislike about GoTo Connect?

"Mostly, GoTo works fine. A lot of my calls get dropped. Dashboard for admins could be better"

What do you like best about GoTo Connect? GoTo is convenient in terms of being able to have calls go to physical phones, mobile apps, and desktop apps. I like the voicemail forwarding features as well.

"Great Experience"

What do you like best about GoTo Connect? I have always had a great experience with GoToConnect and that matters as a customer. Overall customer service has diminished over the last two years since the pandemic; however, GoToConnect has ensured exceptional customer service.

"Grasshopper VoIP System"

What do you like best about GoTo Connect? I enjoy the easy-to-use platform of the iPhone application and the desktop options. It was easy to set up and start using the system right away. Also, setting up the greeting was not hard to complete.

"GTM Review"

What do you like best about GoTo Connect? The video conferencing is the best plus we use the record feature all the time, Sometimes I wont catch certain conversations or slides, and i can refer back to the team recording.

"Superb VOIP service and Great Client communication"

What do you like best about GoTo Connect? GoTo Connect has helped me keep in touch with my teammates because there has never been a connectivity issue during a conversation. This platform can respond to every client call on mobile, desktop, and laptop devices immediately by recording the conference, which is a fantastic feature. This platform integrates seamlessly with a variety of third-party apps.