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GoTo Connect - VoIP Providers

GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons

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GoTo Connect Reviews & Ratings

Rating Distribution

Excellent

(884)

Very Good

(229)

Good

(62)

Poor

(7)

Terible

(28)

Spotsaas Editor’s POV

GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more

GoTo Connect pros and cons

  • User-friendly platform, making it easy to use even during busy work periods.

  • Reliable service with clear calls and excellent connection.

  • Quick and helpful customer service support.

  • Ability to work from anywhere and forward calls to mobile devices.

  • Occasional issues with phone app functionality and software bugs.

  • Limited marketplace options for advanced functionalities and apps.

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Showing 121-130 out of 1210

NS

Nichol S

03/30/23

4 out of 5

"Easy to use!"

What do you like best about GoTo Connect? This product is pretty straight forward and user friendly. What do you dislike about GoTo Connect?

AU

Anonymous User

03/24/23

4.5 out of 5

"Works good for what we need."

What do you like best about GoTo Connect? Flexibility in the way I can receive calls. What do you dislike about GoTo Connect?

RW

Ralph W

03/23/23

5 out of 5

"GoTo (formerly Jive) just works"

What do you like best about GoTo Connect? i like the graphical user interface when creating the call flows. Since we are a small team, the ability to easily manage the users and system without a lot of technical training is key for us. Having used both Lync/Skype for Business, 8x8 and Ring central, this by far has been the easiest to utilize quickly.

SS

Sasha S

03/21/23

0 out of 5

"Got stuck in a contract we didn't need and they won't budge"

What do you like best about GoTo Connect? In theory it's a useful tool if you need all the functionality and there seems to be a lot more things you could do with it then we even used it for.

JW

Jon W

03/20/23

4.5 out of 5

"Smooth transition and very easy to update, operate and function within"

What do you like best about GoTo Connect? Compared to many other systems we have used, the onboarding information needed, time to implement and user learning curve is some of the best we have experienced

KK

Kiersten K

03/20/23

4.5 out of 5

"Very Customizable, Lots of features, a bit difficult to set up for laymen"

What do you like best about GoTo Connect? We've been with Jive, now part of GoTo Connect for years. I've seen so many innovations and features added that have just revolutionized the way we use the product. With how customizable the options are, GoTo Connect can seriously provide solutions for nearly any businesses needs no matter the size or requirements of that organization.

BK

Benjamin K

03/16/23

5 out of 5

"Easy to use and reliable"

What do you like best about GoTo Connect? GoTo Connect is easy to use and reliable. What do you dislike about GoTo Connect?

BR

Bert R

03/15/23

5 out of 5

"GoTo Connect Partner PBX is awesomely easy"

What do you like best about GoTo Connect? Our technicians install GoTo Connect at our clients with ease & confidence. The PBX is very well structured & intuitive, and the GUI for Dial Plans is best in the VoIP industry.

FS

Francis S

03/14/23

4 out of 5

"We have been quite happy with the service"

What do you like best about GoTo Connect? Easy connections and a chance to connect without jumping through too many hoops What do you dislike about GoTo Connect?

CH

Calvin H

03/13/23

0.5 out of 5

"Poor Customer Service"

What do you like best about GoTo Connect? My overall experience was not good, but it worked. What do you dislike about GoTo Connect?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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