GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons
Seamless communication, anywhere, anytime.
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Starts from $24 / User / Month
GoTo Connect Reviews & Ratings
Spotsaas Editor’s POV
GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more
GoTo Connect pros and cons
User-friendly platform, making it easy to use even during busy work periods.
Reliable service with clear calls and excellent connection.
Quick and helpful customer service support.
Ability to work from anywhere and forward calls to mobile devices.
Occasional issues with phone app functionality and software bugs.
Limited marketplace options for advanced functionalities and apps.
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Showing 111-120 out of 1210
JM
Jesus M
04/20/23
"Very useful"
What do you like best about GoTo Connect? It is cool to have a tool where I can make calls and text; it is very easy to use. What do you dislike about GoTo Connect?
AU
Anonymous User
04/18/23
"Convenient and cost effective, but frustrating"
What do you like best about GoTo Connect? In the few of months I have been using GoToConect I love the convenience of having my work phone with me via the Andriod app and being able to flip a call quickly and silently to the softphone without the other party knowing. The flexibility and ability to set up how calls are handled is amazing and much easier to use that the previous system we had which cost 5 times as much.
PS
Praveen S
04/16/23
"Very reliable service and user friendly application"
What do you like best about GoTo Connect? Very easy to use and the service is very reliable. What do you dislike about GoTo Connect?
AU
Anonymous User
04/14/23
"Reliable Webinar Platform!"
What do you like best about GoTo Connect? The webinar platform, Go to Webinar is what we use for hosting our internal and external webinars, whether live or pre-recorded. This tool has been reliable and easy to use for all team members.
JB
John B
04/12/23
"I get reliable service, great flexibility, and good support with GoTo Connect!"
What do you like best about GoTo Connect? I love the flexibility that GoTo offers me. I can make almost any change to my phone configuration imaginable through the easy-to-use admin portal. Having the ability to make changes to my phone system on the fly without contacting an outside phone administrator has been a significant benefit over my previous provider.
AL
Andrew L
04/11/23
"Very easy to work with, devices are plug and play. The editable call tree makes life so much easier!"
What do you like best about GoTo Connect? Easy to set up, easy to use, and easy to work with. I enjoyed working with the goto team when I initially set up. I was able to get both of my offices connected seamlessly within minutes of receiving our handsets.
AU
Anonymous User
04/10/23
"Easy to use"
What do you like best about GoTo Connect? Easy to set dial plan and use the program What do you dislike about GoTo Connect?
AU
Anonymous User
04/09/23
"We have been using for years very reliable not alot of down time."
What do you like best about GoTo Connect? The system doesn't go down often and is reliable. It's easy to navigate. What do you dislike about GoTo Connect?
AU
Anonymous User
04/06/23
"User friendly, simple management and configuration"
What do you like best about GoTo Connect? It is straightforward to set up and manage users, configure dial plans and create call groups. User-friendly desktop app, and the mobile app works too!
AU
Anonymous User
04/04/23
"Great softphone app for regional jobs!"
What do you like best about GoTo Connect? This softphone app, it's effortless to use, has many features to set up voice messages and voice boxes and allows you to have real connections with your customers anywhere. Depending on your type of license, you can have one agent chat, meetings and powerful analytics
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].