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GoTo Connect - VoIP Providers

GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons

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GoTo Connect Reviews & Ratings

Rating Distribution

Excellent

(884)

Very Good

(229)

Good

(62)

Poor

(7)

Terible

(28)

Spotsaas Editor’s POV

GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more

GoTo Connect pros and cons

  • User-friendly platform, making it easy to use even during busy work periods.

  • Reliable service with clear calls and excellent connection.

  • Quick and helpful customer service support.

  • Ability to work from anywhere and forward calls to mobile devices.

  • Occasional issues with phone app functionality and software bugs.

  • Limited marketplace options for advanced functionalities and apps.

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Showing 131-140 out of 1210

AU

Anonymous User

03/10/23

5 out of 5

"Easy to operate and set up"

What do you like best about GoTo Connect? The ease of set up. You set it up on the backend, plug it in and it starts. What do you dislike about GoTo Connect?

MH

Megan H

03/08/23

4 out of 5

"GoTo Connect is so user friendly"

What do you like best about GoTo Connect? GoTO connect is so easy to use once it's set up. Things are fairly intuitive and support is great if you have any questions! What do you dislike about GoTo Connect?

CS

Charles S

03/07/23

5 out of 5

"Best phone technology"

What do you like best about GoTo Connect? We have been so satisfied with Goto connect. We have 4 locations and have all the flexibility one could ask for. Texting is something we use frequently and the system is easy to manage and many users. Highly recommend

SS

Samylla S

03/07/23

1 out of 5

"Director of operations Nightmare"

What do you like best about GoTo Connect? The possibility of using it on a physical phone, mobile and PC at the same time makes it a lot portable and this is good. The app it's easy to use and has a great looking user interface.

HG

Harj G

03/07/23

4.5 out of 5

"GoTo Connect is Flexible to use and easy to Setup, maintain and update"

What do you like best about GoTo Connect? Flexibility - can use softphone on any of my devices from anywhere. From the Admin portal, setup of dialplans, call queues, ring groups, etc is very easy and intuitive especially compared to other VoIP platforms that I work with.

DR

Donna R

03/07/23

4.5 out of 5

"MY EXPERIENCE HAS BEEN VERY GOOD. IT'S USER-FRIENDLY AND ADDRESSES THE NEEDS OF OUR ORGANIZATION."

What do you like best about GoTo Connect? IT IS USER-FRIENDLY, I CAN TRACK CHARGES AND PAYMENTS. What do you dislike about GoTo Connect?

DR

Donna R

03/07/23

4.5 out of 5

"MY EXPERIENCE HAS BEEN VERY GOOD. IT'S USER-FRIENDLY AND ADDRESSES THE NEEDS OF OUR ORGANIZATION."

What do you like best about GoTo Connect? IT IS USER-FRIENDLY, I CAN TRACK CHARGES AND PAYMENTS. What do you dislike about GoTo Connect?

AU

Anonymous User

03/07/23

5 out of 5

"Excellent for Fully Remote Office"

What do you like best about GoTo Connect? Everything runs seamlessly in the background. Easy to update and edit. What do you dislike about GoTo Connect?

KR

Keisha R

03/02/23

3 out of 5

"It does the job"

What do you like best about GoTo Connect? I like the functions for the most part. It's pretty easy to figure out, and easy to use. I like the fact it's pretty simple to change between different numbers when you're working with multiple clients.

KR

Kristin R

03/01/23

4.5 out of 5

"Simple system to navigate."

What do you like best about GoTo Connect? Easy to use. Love that you can record calls and they stay within the system for a while. What do you dislike about GoTo Connect?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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