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GoTo Connect - VoIP Providers

GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons

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GoTo Connect Reviews & Ratings

Rating Distribution

Excellent

(884)

Very Good

(229)

Good

(62)

Poor

(7)

Terible

(28)

Spotsaas Editor’s POV

GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more

GoTo Connect pros and cons

  • User-friendly platform, making it easy to use even during busy work periods.

  • Reliable service with clear calls and excellent connection.

  • Quick and helpful customer service support.

  • Ability to work from anywhere and forward calls to mobile devices.

  • Occasional issues with phone app functionality and software bugs.

  • Limited marketplace options for advanced functionalities and apps.

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Showing 101-110 out of 1210

FM

fernando m

05/12/23

5 out of 5

"Great reliable Communications Systems"

What do you like best about GoTo Connect? Its reliability and a seamless user experience. What do you dislike about GoTo Connect?

AU

Anonymous User

05/11/23

4.5 out of 5

"Using it from a desktop is pretty cool"

What do you like best about GoTo Connect? Using it from a desktop is pretty cool I like being able to make all the calls I need to from my computer and it automatically pops up a text message window for when I need to send texts

AD

A. Drane W

05/10/23

4.5 out of 5

"Crystal Clear communications that bounce to my cell if I am away from the office."

What do you like best about GoTo Connect? Great articles and Help Topics that assist and fixing any issues that may arise. The service seems super fast and easy to use.

AU

Anonymous User

05/10/23

5 out of 5

"Great platform for inside sales!"

What do you like best about GoTo Connect? Integrates nicely with our CRM, and has all the necessary features for a sales organization. What do you dislike about GoTo Connect?

JP

Jose P

05/03/23

5 out of 5

"Great phone experience"

What do you like best about GoTo Connect? The compatibility with all my devices, I can have my phone in the application on my smartphone as well as on my computer, and the quality is incredible, crystal clear like in a regular land line.

TC

Timothy C

05/03/23

5 out of 5

"GoTo ended up being the perfect solution for our group of 3 dealerships."

What do you like best about GoTo Connect? Our group of three dealerships needed a VOIP solution that would allow us to adjust and make edits independently without contacting our IT company. We can make quick adjustments, add/remove employees so no call is missed. The ability to track phone calls and listen to conversations regarding customer satisfaction is a godsend.

BO

Bill O

05/02/23

4.5 out of 5

"My experience with GoToConnect."

What do you like best about GoTo Connect? They have very good Customer Service people, who stay with you until your problem is fixed. What do you dislike about GoTo Connect?

EG

Erik G

04/25/23

3.5 out of 5

"It works, provisioning should require a call to support"

What do you like best about GoTo Connect? It works as a softphone, and the app works on my desktop and mobile phone. What do you dislike about GoTo Connect?

MB

Matthew B

04/24/23

5 out of 5

"Excellent service and support"

What do you like best about GoTo Connect? I like the feature-rich online PBX. GoTo has really created an excellent experience. What do you dislike about GoTo Connect?

AU

Anonymous User

04/24/23

4.5 out of 5

"Reliable provider"

What do you like best about GoTo Connect? GoTo was straightforward to get set up with. The platform is very user-friendly, and the quality of the service is second to none. We initially worked with Microsoft Teams. However, this has been a better experience.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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