spotsaas-logo
Get Listed

9.6

Spot Score

Gorgias - Help Desk Software

Gorgias Reviews in June 2025: User Ratings, Pros & Cons

Effortlessly manage customer interactions and relationships.

4.3

Add to compare

Starts from $10

Request a Quote

Gorgias Reviews & Ratings

4.3

Very Good

Based on 87 ratings & 497 reviews

Rating Distribution

Excellent

(372)

Very Good

(116)

Good

(6)

Poor

(2)

Terible

(1)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 51-60 out of 497

KC

Kate C

08/18/22

5 out of 5

"Incredibly Intuitive and Straightforward"

What do you like best about Gorgias? The training is incredibly straight forward. The automated macro application makes autoreplies really streamlined. What do you dislike about Gorgias?

AU

Anonymous User

08/16/22

5 out of 5

"My Experience with Gorgias"

What do you like best about Gorgias? The ability to leave internal notes for other support agents. What do you dislike about Gorgias?

MB

Matthew B

08/16/22

5 out of 5

"A wonder to use."

What do you like best about Gorgias? The efficiency and speed of replying. Ability to consolidate email streams for ease of chronology. What do you dislike about Gorgias?

AU

Anonymous User

08/15/22

5 out of 5

"Super user friendly and easy to use."

What do you like best about Gorgias? All my communication methods are able to easily connect allowing for all communications to be in one spot. I also like how easily customizable the console is.

AU

Anonymous User

08/15/22

5 out of 5

"Customer Service that Makes Sense"

What do you like best about Gorgias? One of the most friendly user interfaces out there. Plenty powerful to ge the job done. What do you dislike about Gorgias?

AU

Anonymous User

08/15/22

5 out of 5

"Everything in one place"

What do you like best about Gorgias? love all sources of contact in same place What do you dislike about Gorgias?

AU

Anonymous User

08/15/22

4 out of 5

"Gorgias is pulls together all channels into a single stream!"

What do you like best about Gorgias? We love that Gorgias makes it easy for our team to stay on top of the many communication channels our customers use. What do you dislike about Gorgias?

AU

Anonymous User

08/13/22

5 out of 5

"Easy and useful program"

What do you like best about Gorgias? I love that you have all platforms at one spot, instead of different programs for chat, calls and emails. It's simpler and it doesn't feel as cluttered as I don't have so many tabs opened.

AU

Anonymous User

08/10/22

4.5 out of 5

"Pleasant Onboarding"

What do you like best about Gorgias? It's been very simple. Easy to learn. Our customer support team knows that they are doing and are able to navigate the website very well. It was good to get away from Gmail for us.

SA

Stephen A

08/09/22

4.5 out of 5

"Precision & Define"

What do you like best about Gorgias? Shopify integration with Gorgias helps to become a one-stop shop for assisting customers. What do you dislike about Gorgias?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].