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9.6

Spot Score

Gorgias - Help Desk Software

Gorgias Reviews in June 2025: User Ratings, Pros & Cons

Effortlessly manage customer interactions and relationships.

4.3

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Gorgias Reviews & Ratings

4.3

Very Good

Based on 87 ratings & 497 reviews

Rating Distribution

Excellent

(372)

Very Good

(116)

Good

(6)

Poor

(2)

Terible

(1)

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Showing 421-430 out of 497

AU

Anonymous User

04/05/22

5 out of 5

"Best Customer Support Management tool for eComm"

What do you like best about Gorgias? Syncs multiple channels, great integrations with top, and most relevant ecomm apps/tools, and great support. What do you dislike about Gorgias?

AO

Amanda O

04/05/22

5 out of 5

"Happy Help Desk"

What do you like best about Gorgias? Chat is very helpful, but our acct manager, Patrick V, is always eager to teach us something new and help us strengthen our account.

DR

David R

04/05/22

5 out of 5

"Integrates perfectly with Shopify!"

What do you like best about Gorgias? My favorite part of Gorgias is how seamlessly it integrates with Shopify and pulls all of the customer's information (Name, address, previous orders) into the side view.

MH

Mika H

04/05/22

5 out of 5

"Agent-Friendly CRM!"

What do you like best about Gorgias? We made the switch to Gorgias for the deep Shopify integration, easy-to-use interface, and interactive support from the Gorgias team. The Self Service portal and statistics are amazing, and our stats have only improved since making the switch!

PC

Peter C

04/05/22

5 out of 5

"Responsive support team, continuously improving"

What do you like best about Gorgias? The support team is easy to get in touch with, responsive to questions and feedback. What do you dislike about Gorgias?

BS

Brandon S

04/05/22

5 out of 5

"All Your Customer Service In One Place"

What do you like best about Gorgias? Everything is integrated into one place. All of your emails, instagram comments, and even Klaviyo SMS conversations. What do you dislike about Gorgias?

AU

Anonymous User

04/05/22

5 out of 5

"Great service, reliable"

What do you like best about Gorgias? I like that it's a straight-forward system and easy to train new employees on. What do you dislike about Gorgias?

AU

Anonymous User

04/05/22

5 out of 5

"Gorgias review"

What do you like best about Gorgias? So many functions and tools, it's very useful What do you dislike about Gorgias?

FM

Florian M

04/05/22

5 out of 5

"Absolut Empfehlenswert!"

What do you like best about Gorgias? Wir benutzen seit ca. 2 Jahren gorgias und sind absolut beigeistert! Wir können es uns garnicht mehr vorstellen und Gorgias zu arbeiten, die Integrationen zu Shopify sind Top!

CL

Clarissa L

04/05/22

4.5 out of 5

"Easy to use!"

What do you like best about Gorgias? I like that they are organized by which channel they come through! What do you dislike about Gorgias?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].