spotsaas-logo
Get Listed

9.6

Spot Score

Gorgias - Help Desk Software

Gorgias Reviews in June 2025: User Ratings, Pros & Cons

Effortlessly manage customer interactions and relationships.

4.3

Add to compare

Starts from $10

Request a Quote

Gorgias Reviews & Ratings

4.3

Very Good

Based on 87 ratings & 497 reviews

Rating Distribution

Excellent

(372)

Very Good

(116)

Good

(6)

Poor

(2)

Terible

(1)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 411-420 out of 497

AU

Anonymous User

04/05/22

5 out of 5

"Best Customer Support Management tool for eComm"

What do you like best about Gorgias? Syncs multiple channels, great integrations with top, and most relevant ecomm apps/tools, and great support. What do you dislike about Gorgias?

AU

Anonymous User

04/05/22

5 out of 5

"Great service, reliable"

What do you like best about Gorgias? I like that it's a straight-forward system and easy to train new employees on. What do you dislike about Gorgias?

AO

Amanda O

04/05/22

5 out of 5

"Happy Help Desk"

What do you like best about Gorgias? Chat is very helpful, but our acct manager, Patrick V, is always eager to teach us something new and help us strengthen our account.

AU

Anonymous User

04/05/22

5 out of 5

"Great service, reliable"

What do you like best about Gorgias? I like that it's a straight-forward system and easy to train new employees on. What do you dislike about Gorgias?

FM

Florian M

04/05/22

5 out of 5

"Absolut Empfehlenswert!"

What do you like best about Gorgias? Wir benutzen seit ca. 2 Jahren gorgias und sind absolut beigeistert! Wir können es uns garnicht mehr vorstellen und Gorgias zu arbeiten, die Integrationen zu Shopify sind Top!

AU

Anonymous User

04/05/22

5 out of 5

"Makes my job easier!"

What do you like best about Gorgias? Ease of use from linking customer communications to their purchase history What do you dislike about Gorgias?

CG

Cam G

04/05/22

5 out of 5

"Game Changing Customer Service"

What do you like best about Gorgias? Pulls in all of our support tickets and enables our team to provide a great customer experience. What do you dislike about Gorgias?

AU

Anonymous User

04/05/22

5 out of 5

"Intuitive and Efficient Help Desk Software"

What do you like best about Gorgias? I love Gorgias's deep integration with Shopify that enables users to have a full view of the customer, and to service their requests all from the sidebar of the ticket.

AU

Anonymous User

04/05/22

5 out of 5

"Gorgias review"

What do you like best about Gorgias? So many functions and tools, it's very useful What do you dislike about Gorgias?

LE

Lynsey E

04/05/22

5 out of 5

"Gorgias has helped us so much!"

What do you like best about Gorgias? Everything in 1 place, the ability to chat, email, respond to social media in 1 place and keep everything so organized. What do you dislike about Gorgias?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].