9.6
Spot Score
Gorgias Reviews in June 2026: User Ratings, Pros & Cons
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Gorgias Reviews & Ratings
Spotsaas Editor’s POV
Gorgias is designed for organizations that prioritize customer relationship management. Its centralized approach to customer interactions helps businesses maintain strong relationships and improve support efficiency.Read more
Gorgias pros and cons
Centralized customer interactions
Efficient communication
Detailed customer insights
User-friendly interface
Limited third-party integrations
Basic reporting features
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Showing 431-440 out of 497
PC
Patrice C
04/05/22
"Gorgias is great for getting in touch with customers"
What do you like best about Gorgias? What I find most helpful is that it's really easy to use Gorgias What do you dislike about Gorgias?
CB
Chuck B
04/05/22
"Gorgias has been an affordable, huge advantage to our Mythical Customer Care TM"
What do you like best about Gorgias? Integrates all our customer communication / integration channels (Attentive SMS, FB, Instagram, email, live chat, etc) What do you dislike about Gorgias?
RP
Reuben P
04/05/22
"Great Helpdesk for eCommerce - though a little pricy"
What do you like best about Gorgias? The integration with shopify is fantastic. Makes it efficient to respond to customers
CL
Clarissa L
04/05/22
"Easy to use!"
What do you like best about Gorgias? I like that they are organized by which channel they come through! What do you dislike about Gorgias?
AU
Anonymous User
04/05/22
"Easy to use CRM tool with a ton of features."
What do you like best about Gorgias? The platform's deep integration with shopify. What do you dislike about Gorgias?
CG
Cam G
04/05/22
"Game Changing Customer Service"
What do you like best about Gorgias? Pulls in all of our support tickets and enables our team to provide a great customer experience. What do you dislike about Gorgias?
AU
Anonymous User
04/05/22
"Intuitive and Efficient Help Desk Software"
What do you like best about Gorgias? I love Gorgias's deep integration with Shopify that enables users to have a full view of the customer, and to service their requests all from the sidebar of the ticket.
BS
Brandon S
04/05/22
"All Your Customer Service In One Place"
What do you like best about Gorgias? Everything is integrated into one place. All of your emails, instagram comments, and even Klaviyo SMS conversations. What do you dislike about Gorgias?
FM
Florian M
04/05/22
"Absolut Empfehlenswert!"
What do you like best about Gorgias? Wir benutzen seit ca. 2 Jahren gorgias und sind absolut beigeistert! Wir können es uns garnicht mehr vorstellen und Gorgias zu arbeiten, die Integrationen zu Shopify sind Top!
AO
Amanda O
04/05/22
"Happy Help Desk"
What do you like best about Gorgias? Chat is very helpful, but our acct manager, Patrick V, is always eager to teach us something new and help us strengthen our account.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].