9.6
Spot Score
Effortlessly manage customer interactions and relationships.
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RP
Reuben P
04/05/22
"Great Helpdesk for eCommerce - though a little pricy"
What do you like best about Gorgias? The integration with shopify is fantastic. Makes it efficient to respond to customers
AU
Anonymous User
04/05/22
"Incredibly helpful software!"
What do you like best about Gorgias? The most helpful thing about Gorgias is the smart macros that help you save time in a myriad of ways: shave off minutes with auto-tagging, etc. etc! The possibilities are endless.
AU
Anonymous User
04/05/22
"Makes my job easier!"
What do you like best about Gorgias? Ease of use from linking customer communications to their purchase history What do you dislike about Gorgias?
SH
Sarah H
04/05/22
"Great all round system with great support"
What do you like best about Gorgias? I like the ability to separate the views for different incoming enquiries and the ability to auto-close some tickets. The technical support is exceptional; the ability to chat to someone instantly from the team is beyond helpful and appreciated!
JJ
Joe J
04/05/22
"Lifesaver for any Manager"
What do you like best about Gorgias? It's given me the ability to really see what's going on by how quick emails,chats&calls are being taken care of to being able to have different tags to really get the nitty-gritty details of any order
CP
Chanta P
04/05/22
"Gorgias is super user friendly!"
What do you like best about Gorgias? I like the ease with which Gorgias integrates with the apps we use. I like that we can solve problems right in the platform without having to bounce around.
AU
Anonymous User
04/05/22
"Easy to use CRM tool with a ton of features."
What do you like best about Gorgias? The platform's deep integration with shopify. What do you dislike about Gorgias?
CG
Cam G
04/05/22
"Game Changing Customer Service"
What do you like best about Gorgias? Pulls in all of our support tickets and enables our team to provide a great customer experience. What do you dislike about Gorgias?
AU
Anonymous User
04/05/22
"Intuitive and Efficient Help Desk Software"
What do you like best about Gorgias? I love Gorgias's deep integration with Shopify that enables users to have a full view of the customer, and to service their requests all from the sidebar of the ticket.
BS
Brandon S
04/05/22
"All Your Customer Service In One Place"
What do you like best about Gorgias? Everything is integrated into one place. All of your emails, instagram comments, and even Klaviyo SMS conversations. What do you dislike about Gorgias?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
