spotsaas-logo
Get Listed

9.6

Spot Score

Gorgias - Help Desk Software

Gorgias Reviews in June 2025: User Ratings, Pros & Cons

Effortlessly manage customer interactions and relationships.

4.3

Add to compare

Starts from $10

Request a Quote

Gorgias Reviews & Ratings

4.3

Very Good

Based on 87 ratings & 497 reviews

Rating Distribution

Excellent

(372)

Very Good

(116)

Good

(6)

Poor

(2)

Terible

(1)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 31-40 out of 497

JG

Josh G

10/11/22

4.5 out of 5

"Gorgias is a great option for Shopify stores"

What do you like best about Gorgias? Gorgias is continuing to improve the features provided. When we first started, I had my doubts as the program didn't meet all our needs. Since then, they have added features that make the program a great value.

RB

ROMAIN B

10/11/22

4 out of 5

"Nice tool, efficient customer service, really helpfull to manage all your tickets"

What do you like best about Gorgias? Managing all your tickets : mails, messenger, chat, etc... Possibility to comment, reply, attribute to an agent What do you dislike about Gorgias?

AU

Anonymous User

10/10/22

4.5 out of 5

"Quick and informative."

What do you like best about Gorgias? I enjoyed it being hands on. I works best with with real world examples and seeing the system/ What do you dislike about Gorgias?

AU

Anonymous User

10/07/22

5 out of 5

"User Friendly and Time Saving"

What do you like best about Gorgias? How much time it saves our team members and how user friendly it is What do you dislike about Gorgias?

AU

Anonymous User

10/06/22

5 out of 5

"Easy to set up, use, and scale!"

What do you like best about Gorgias? I love the simplicity of the system and how easy it is to use. I can train new team members very quickly so we can scale as needed.

MF

Mehdi F

10/05/22

5 out of 5

"Gorgias is the key to our CRM"

What do you like best about Gorgias? Great service and very reliable product - really great What do you dislike about Gorgias?

AU

Anonymous User

10/05/22

5 out of 5

"Gorgias Review"

What do you like best about Gorgias? Gorgias has a more organized view and includes emojis, mostly easy integrations What do you dislike about Gorgias?

MO

Melissa O

10/05/22

5 out of 5

"Totally recommended!!!"

What do you like best about Gorgias? Gorgias is so easy and practical to use. What do you dislike about Gorgias?

AU

Anonymous User

10/03/22

5 out of 5

"Excellent tool and support"

What do you like best about Gorgias? Pulls all conversation channels into one place which is easy to monitor. Great for managing staff members too. What do you dislike about Gorgias?

RF

Ronald F

10/03/22

4 out of 5

"A gorgeous experience with Gorgias"

What do you like best about Gorgias? Simplicity, user-friendly, the macros, and the tags. What do you dislike about Gorgias?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].