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9.6

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Gorgias - Help Desk Software

Gorgias Reviews in June 2025: User Ratings, Pros & Cons

Effortlessly manage customer interactions and relationships.

4.3

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Gorgias Reviews & Ratings

4.3

Very Good

Based on 87 ratings & 497 reviews

Rating Distribution

Excellent

(372)

Very Good

(116)

Good

(6)

Poor

(2)

Terible

(1)

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Showing 21-30 out of 497

CR

Carey R

01/19/23

5 out of 5

"Gorgias is the Real Customer Service G.O.A.T (Greatest of All Times)"

What do you like best about Gorgias? Gorgias centralize support tickets under on roof. Edit orders, modify subscriptions accept and refund payments in real-time.

AU

Anonymous User

01/09/23

5 out of 5

"make customer service 'GORGIAS'"

What do you like best about Gorgias? Gorgias has been one of the best applications we implemented on our company. It gets us to see all customer service under one app and it improved our response rate across all customer service platforms.

AU

Anonymous User

01/04/23

3 out of 5

"It's great for what it can do."

What do you like best about Gorgias? I like how everything is all in one place. It very easy to navigate. What do you dislike about Gorgias?

AU

Anonymous User

01/04/23

3 out of 5

"It's great for what it can do."

What do you like best about Gorgias? I like how everything is all in one place. It very easy to navigate. What do you dislike about Gorgias?

JE

Joseph E

11/18/22

3.5 out of 5

"Gorgias is a great platform"

What do you like best about Gorgias? I liked how simple Gorgias was. There were some extra fancy features, but Gorgias was super straightforward, with everything you needed in one place.

AU

Anonymous User

11/11/22

4.5 out of 5

"Great customer service, pay per ticket not user seats"

What do you like best about Gorgias? I love that I pay per ticket and not user seats. This enables me the flexibility to have many people on the team, including team members that only access the platform occasionally. A great incentive

DG

Danielle G

11/08/22

5 out of 5

"GREAT! Multi-Use Platform"

What do you like best about Gorgias? Gorgias makes customer service simple. Much more than a ticketing platform. Multiple integrations with apps, make the full customer experience easy and accessible.

AU

Anonymous User

11/06/22

5 out of 5

"Wonderful, user friendly customer service platform p"

What do you like best about Gorgias? I like that a customer service needs can be handled in one place from email.inquirires to love chat What do you dislike about Gorgias?

AU

Anonymous User

10/12/22

5 out of 5

"Excellent Customer Support Platform"

What do you like best about Gorgias? Gorgias is very intuitive and I love that it looks like an email box. The integration with other apps saves me so much time! Much more user friendly than others I've used.

AU

Anonymous User

10/11/22

4.5 out of 5

"Pleasant"

What do you like best about Gorgias? Easy to use & plesant layout. I found it super easy to learn & pick up What do you dislike about Gorgias?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].