9.6
Spot Score
Gorgias Reviews in June 2026: User Ratings, Pros & Cons
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Gorgias Reviews & Ratings
Spotsaas Editor’s POV
Gorgias is designed for organizations that prioritize customer relationship management. Its centralized approach to customer interactions helps businesses maintain strong relationships and improve support efficiency.Read more
Gorgias pros and cons
Centralized customer interactions
Efficient communication
Detailed customer insights
User-friendly interface
Limited third-party integrations
Basic reporting features
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Showing 21-30 out of 497
CR
Carey R
01/19/23
"Gorgias is the Real Customer Service G.O.A.T (Greatest of All Times)"
What do you like best about Gorgias? Gorgias centralize support tickets under on roof. Edit orders, modify subscriptions accept and refund payments in real-time.
AU
Anonymous User
01/09/23
"make customer service 'GORGIAS'"
What do you like best about Gorgias? Gorgias has been one of the best applications we implemented on our company. It gets us to see all customer service under one app and it improved our response rate across all customer service platforms.
AU
Anonymous User
01/04/23
"It's great for what it can do."
What do you like best about Gorgias? I like how everything is all in one place. It very easy to navigate. What do you dislike about Gorgias?
AU
Anonymous User
01/04/23
"It's great for what it can do."
What do you like best about Gorgias? I like how everything is all in one place. It very easy to navigate. What do you dislike about Gorgias?
JE
Joseph E
11/18/22
"Gorgias is a great platform"
What do you like best about Gorgias? I liked how simple Gorgias was. There were some extra fancy features, but Gorgias was super straightforward, with everything you needed in one place.
AU
Anonymous User
11/11/22
"Great customer service, pay per ticket not user seats"
What do you like best about Gorgias? I love that I pay per ticket and not user seats. This enables me the flexibility to have many people on the team, including team members that only access the platform occasionally. A great incentive
DG
Danielle G
11/08/22
"GREAT! Multi-Use Platform"
What do you like best about Gorgias? Gorgias makes customer service simple. Much more than a ticketing platform. Multiple integrations with apps, make the full customer experience easy and accessible.
AU
Anonymous User
11/06/22
"Wonderful, user friendly customer service platform p"
What do you like best about Gorgias? I like that a customer service needs can be handled in one place from email.inquirires to love chat What do you dislike about Gorgias?
AU
Anonymous User
10/12/22
"Excellent Customer Support Platform"
What do you like best about Gorgias? Gorgias is very intuitive and I love that it looks like an email box. The integration with other apps saves me so much time! Much more user friendly than others I've used.
JG
Josh G
10/11/22
"Gorgias is a great option for Shopify stores"
What do you like best about Gorgias? Gorgias is continuing to improve the features provided. When we first started, I had my doubts as the program didn't meet all our needs. Since then, they have added features that make the program a great value.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].