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9.6

Spot Score

Gorgias - Help Desk Software

Gorgias Reviews in June 2025: User Ratings, Pros & Cons

Effortlessly manage customer interactions and relationships.

4.3

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Gorgias Reviews & Ratings

4.3

Very Good

Based on 87 ratings & 497 reviews

Rating Distribution

Excellent

(372)

Very Good

(116)

Good

(6)

Poor

(2)

Terible

(1)

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Showing 371-380 out of 497

BC

Brittany C

04/12/22

3.5 out of 5

"Helpful!"

What do you like best about Gorgias? It is easy to have everything in one place. What do you dislike about Gorgias?

AU

Anonymous User

04/12/22

5 out of 5

"10/10 yessss"

What do you like best about Gorgias? I love the ability to integrate so many Different apps and channels into one space to manage all things CX - What do you dislike about Gorgias?

AU

Anonymous User

04/11/22

4 out of 5

"Streamlined Customer Service"

What do you like best about Gorgias? Ability to have customer messages from multiple sources come into one platform for processing. We are able to bring in Google Voice, ChannelReply/Amazon, social media tickets.

PV

Piery V

04/08/22

5 out of 5

"Its very user friendly"

What do you like best about Gorgias? How easy it is to use, and how it makes my job easier. What do you dislike about Gorgias?

RB

Ryan B

04/08/22

5 out of 5

"The best review platform for ecommerce"

What do you like best about Gorgias? We love the seamless integration with Shopify and the other leading eCommerce apps. This allows our agents to work so much quicker and more efficiently straight in Gorgias without having to move back and forth between everything.

AU

Anonymous User

04/07/22

5 out of 5

"Effortless CRM"

What do you like best about Gorgias? Gorgias has a nearly perfect integration with Shopify, Recharge, Daasity, and Social. Their own customer support is also pretty great.

AU

Anonymous User

04/07/22

3.5 out of 5

"Gorgias Review"

What do you like best about Gorgias? The simplistic design of Gorgias is friendly for newcomers to the platform. We also appreciate the "Rules" functionality to help streamline our workflow and reduce the need for agent intervention.

AU

Anonymous User

04/07/22

5 out of 5

"Great way to organize your customer service points of contact"

What do you like best about Gorgias? Having all emails and social media points of contact in one place is so helpful for staying on top of any and all customer needs.

AU

Anonymous User

04/07/22

3.5 out of 5

"Gorgias Review"

What do you like best about Gorgias? The simplistic design of Gorgias is friendly for newcomers to the platform. We also appreciate the "Rules" functionality to help streamline our workflow and reduce the need for agent intervention.

TG

Thomas G

04/07/22

5 out of 5

"Easiest CRM tool for Shopify users cutting down support time and effort"

What do you like best about Gorgias? Super easy installtion within the Shopify ecosystem and wide array of integrations to provide a holistic picture of the customer and provide a easy support and customer relationship management solution.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].