9.6
Spot Score
Gorgias Reviews in June 2026: User Ratings, Pros & Cons
Effortlessly manage customer interactions and relationships.
Add to compare
Starts from $10
Gorgias Reviews & Ratings
Spotsaas Editor’s POV
Gorgias is designed for organizations that prioritize customer relationship management. Its centralized approach to customer interactions helps businesses maintain strong relationships and improve support efficiency.Read more
Gorgias pros and cons
Centralized customer interactions
Efficient communication
Detailed customer insights
User-friendly interface
Limited third-party integrations
Basic reporting features
Filter results
Sort by :
Showing 361-370 out of 497
PL
Peter L
04/12/22
"Best customer service solution! Hands down!"
What do you like best about Gorgias? Gorgias has been integral to our company's success and enables us to easily and efficiently manage all customer enquiries from both email, social, as well as live chat. We love the countless features including macros, autoresponders and useful integrations. We also love that we can use the one platform for all of our businesses.
BC
Brittany C
04/12/22
"Helpful!"
What do you like best about Gorgias? It is easy to have everything in one place. What do you dislike about Gorgias?
AR
Abdul R
04/12/22
"Integration with Shopify is great!"
What do you like best about Gorgias? Integration with Shopify is great, when we are answering a ticket we can know the status of the customer in a quick glance
SS
Steve S
04/12/22
"Not bad"
What do you like best about Gorgias? All messages in one place. Easy to find the last message. What do you dislike about Gorgias?
AU
Anonymous User
04/12/22
"Excellent Platform!!"
What do you like best about Gorgias? Makes day-to-day ticket management simplified and easy to track what is happening + love that it integrates directly with Shopify. We switched over from Freshdesk and it solved all of our pain-points very well.
AU
Anonymous User
04/12/22
"Simple platform, still needs a couple tweaks."
What do you like best about Gorgias? Love that it's very user friendly and the UI is simple. What do you dislike about Gorgias?
KL
Krishna L
04/12/22
"User friendly"
What do you like best about Gorgias? The stats and metrics are easy to read and navigate. What do you dislike about Gorgias?
MJ
Maya J
04/12/22
"Makes CS so much more intuitive"
What do you like best about Gorgias? I love the vast amount of integrations and actions that can be completed via the macros. What do you dislike about Gorgias?
EJ
Elle J
04/12/22
"Gorgias has been amazing for our small company!"
What do you like best about Gorgias? Consolidating all customer inquiries! We are able to see all past customer communications in one place What do you dislike about Gorgias?
AU
Anonymous User
04/12/22
"Excellent customer service software"
What do you like best about Gorgias? Macro rules make it easy to categorize tickets automatically What do you dislike about Gorgias?
Free vendor scorecard
Evaluate Gorgias objectively with the help desk software scorecard
A weighted help desk software vendor scorecard to score Gorgias against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].