9.6
Spot Score
Gorgias Reviews in June 2026: User Ratings, Pros & Cons
Effortlessly manage customer interactions and relationships.
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Gorgias Reviews & Ratings
Spotsaas Editor’s POV
Gorgias is designed for organizations that prioritize customer relationship management. Its centralized approach to customer interactions helps businesses maintain strong relationships and improve support efficiency.Read more
Gorgias pros and cons
Centralized customer interactions
Efficient communication
Detailed customer insights
User-friendly interface
Limited third-party integrations
Basic reporting features
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Showing 381-390 out of 497
AU
Anonymous User
04/07/22
"Useful for small businesses"
What do you like best about Gorgias? Pulls relevant data from Shopify. All customer info in one place. Easy to clear emails/tickets. What do you dislike about Gorgias?
AU
Anonymous User
04/07/22
"Great platform - integration friendly"
What do you like best about Gorgias? Selecting apps from the app store. Easy Shopify integration. What do you dislike about Gorgias?
AU
Anonymous User
04/07/22
"Gorgias Review"
What do you like best about Gorgias? The simplistic design of Gorgias is friendly for newcomers to the platform. We also appreciate the "Rules" functionality to help streamline our workflow and reduce the need for agent intervention.
AU
Anonymous User
04/07/22
"Useful for small businesses"
What do you like best about Gorgias? Pulls relevant data from Shopify. All customer info in one place. Easy to clear emails/tickets. What do you dislike about Gorgias?
AU
Anonymous User
04/07/22
"Gorgias Review"
What do you like best about Gorgias? The simplistic design of Gorgias is friendly for newcomers to the platform. We also appreciate the "Rules" functionality to help streamline our workflow and reduce the need for agent intervention.
MC
Matt C
04/07/22
"Gorgias makes CS convenient for all of our platforms"
What do you like best about Gorgias? Convenience. Gorgias handles all of our platforms fairly easily and without duplication issues for multiple users What do you dislike about Gorgias?
AU
Anonymous User
04/07/22
"Great way to organize your customer service points of contact"
What do you like best about Gorgias? Having all emails and social media points of contact in one place is so helpful for staying on top of any and all customer needs.
AU
Anonymous User
04/07/22
"Effortless CRM"
What do you like best about Gorgias? Gorgias has a nearly perfect integration with Shopify, Recharge, Daasity, and Social. Their own customer support is also pretty great.
TG
Thomas G
04/07/22
"Easiest CRM tool for Shopify users cutting down support time and effort"
What do you like best about Gorgias? Super easy installtion within the Shopify ecosystem and wide array of integrations to provide a holistic picture of the customer and provide a easy support and customer relationship management solution.
KW
Kailani W
04/06/22
"Integrations are great!"
What do you like best about Gorgias? Lots of Integration available! Appreciate the availability of integration with ease. Programs such as Shopify and smile account info, directly in the ticket view is great!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].