9.6
SpotScore
Gorgias Reviews in November 2026: User Ratings, Pros & Cons
Effortlessly manage customer interactions and relationships.
Add to compare
Starts from $10
Gorgias Reviews & Ratings
Are you using Gorgias?
Spotsaas Editor’s POV
Gorgias is designed for organizations that prioritize customer relationship management. Its centralized approach to customer interactions helps businesses maintain strong relationships and improve support efficiency.Read more
Gorgias pros and cons
Centralized customer interactions
Efficient communication
Detailed customer insights
User-friendly interface
Limited third-party integrations
Basic reporting features
Filter results
Sort by :
Showing 341-350 out of 497
AU
Anonymous User
04/18/22
"Very useful!"
What do you like best about Gorgias? Good to have all communication sources in one platform. What do you dislike about Gorgias?
AU
Anonymous User
04/18/22
"Fantastic thorough training."
What do you like best about Gorgias? Simple easy layout with plenty of options to customise and make it bespoke to your business or personal customer service style.
DP
Denise P
04/18/22
"Its so easy to use! makes everything so simple"
What do you like best about Gorgias? The way it brings everything together in one platform and it's so organized! What do you dislike about Gorgias?
YS
Yosbany S
04/18/22
"Super Easy To Use"
What do you like best about Gorgias? How easy and how many options the platform is to use. What do you dislike about Gorgias?
AW
Ashley W
04/18/22
"This program just makes sense"
What do you like best about Gorgias? I like the efficiency of having all of our platforms in one place. I also that there's no more guesswork necessary on who answered what tickets on each platform.
CH
Casey H
04/18/22
"Simple, efficient, and advanced"
What do you like best about Gorgias? I like that you can write a response and automate action items. What do you dislike about Gorgias?
AU
Anonymous User
04/18/22
"awesome experience coming from a different CRM"
What do you like best about Gorgias? there are a lot of integrations that reduce the going back and forward getting information to the minimum, the interface is easy to understand and it has a lot of time-saving features
TR
Tammy R
04/14/22
"Love Gorgias"
What do you like best about Gorgias? Gorgis has totally streamlined all our CS needs. We now communicate much better internally on tickets and get back to customers faster. It saves us so much time too! Highly recommend!
NH
Natalie H
04/14/22
"Best help desk"
What do you like best about Gorgias? The easibility of it. Also the analytics of it all. It give great feedback on agents, on reviews. It hooks up to so many apps and Shopify. It's amazing.
KB
Karen B
04/13/22
"Great way to keep track of customer service tickets"
What do you like best about Gorgias? I can assign tickets to the right people and all channels are coming through in one place What do you dislike about Gorgias?
Free vendor scorecard
Evaluate Gorgias objectively with the help desk software scorecard
A weighted help desk software vendor scorecard to score Gorgias against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].