9.6
Spot Score
Gorgias Reviews in June 2026: User Ratings, Pros & Cons
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Gorgias Reviews & Ratings
Spotsaas Editor’s POV
Gorgias is designed for organizations that prioritize customer relationship management. Its centralized approach to customer interactions helps businesses maintain strong relationships and improve support efficiency.Read more
Gorgias pros and cons
Centralized customer interactions
Efficient communication
Detailed customer insights
User-friendly interface
Limited third-party integrations
Basic reporting features
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Showing 331-340 out of 497
AU
Anonymous User
04/18/22
"Very useful!"
What do you like best about Gorgias? Good to have all communication sources in one platform. What do you dislike about Gorgias?
DP
Denise P
04/18/22
"Its so easy to use! makes everything so simple"
What do you like best about Gorgias? The way it brings everything together in one platform and it's so organized! What do you dislike about Gorgias?
AU
Anonymous User
04/18/22
"the capabilities and the smooth operation"
What do you like best about Gorgias? being able to merge customer data and the ability to create reshipments/refunds etc directly through the shopify link-up What do you dislike about Gorgias?
BC
Bernice C
04/18/22
"Excellent tool for business!!"
What do you like best about Gorgias? I love the support we get from Gorgias when it comes to make things easier for internal communications and reports, not to mention the way that all the tags help to organize the open tickets on customer service as well as those pending follow-ups from our company.
CH
Casey H
04/18/22
"Simple, efficient, and advanced"
What do you like best about Gorgias? I like that you can write a response and automate action items. What do you dislike about Gorgias?
AU
Anonymous User
04/18/22
"Great Training for Great Software"
What do you like best about Gorgias? The platform is very intuitive and the workflow is very easy to understand. What do you dislike about Gorgias?
AU
Anonymous User
04/18/22
"I think it’s good but at times it’s frustrating to use."
What do you like best about Gorgias? The macros and autofill fields that make replying to customers easy and fast. What do you dislike about Gorgias?
AU
Anonymous User
04/18/22
"awesome experience coming from a different CRM"
What do you like best about Gorgias? there are a lot of integrations that reduce the going back and forward getting information to the minimum, the interface is easy to understand and it has a lot of time-saving features
AU
Anonymous User
04/18/22
"Easy to use"
What do you like best about Gorgias? Its easy to use and user friendly. Connects to the different apps easily. What do you dislike about Gorgias?
MC
Marnella Clarize V
04/18/22
"Comprehensive customer service platform"
What do you like best about Gorgias? Shopify, Okendo and Social Media Integration What do you dislike about Gorgias?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].