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9.6

Spot Score

Gorgias - Help Desk Software

Gorgias Reviews in June 2025: User Ratings, Pros & Cons

Effortlessly manage customer interactions and relationships.

4.3

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Gorgias Reviews & Ratings

4.3

Very Good

Based on 87 ratings & 497 reviews

Rating Distribution

Excellent

(372)

Very Good

(116)

Good

(6)

Poor

(2)

Terible

(1)

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Showing 311-320 out of 497

AU

Anonymous User

04/19/22

4 out of 5

"They thought of everything!"

What do you like best about Gorgias? Using Gorgias is very simple, while the product completes many complex tasks that were manual processes on other platforms. The interface is familiar and digestible.

AU

Anonymous User

04/19/22

4.5 out of 5

"Huge Improvement Over Competetors"

What do you like best about Gorgias? the integration of shopify is super convenient and helpful. I can do so much from within the app, and don't need to tab out. As someone who occasionally uses voice control due to carpal tunnel it's very helpful to stay within the same window.

AU

Anonymous User

04/19/22

4.5 out of 5

"Huge Improvement Over Competetors"

What do you like best about Gorgias? the integration of shopify is super convenient and helpful. I can do so much from within the app, and don't need to tab out. As someone who occasionally uses voice control due to carpal tunnel it's very helpful to stay within the same window.

AU

Anonymous User

04/19/22

4 out of 5

"Game Changing"

What do you like best about Gorgias? Easy, one stop for all emails and chats. What do you dislike about Gorgias?

AU

Anonymous User

04/19/22

3.5 out of 5

"Gorgias experience"

What do you like best about Gorgias? I find super helpful the Customer Service contact, they always replied in time and with complete solutions. I appreciate that Gorgias is open to suggestions from an user view. I think the interface is easy to understand.

YS

Yosbany S

04/18/22

5 out of 5

"Super Easy To Use"

What do you like best about Gorgias? How easy and how many options the platform is to use. What do you dislike about Gorgias?

KM

Kerry M

04/18/22

5 out of 5

"Love Gorgias"

What do you like best about Gorgias? The resources available for help are lit What do you dislike about Gorgias?

AU

Anonymous User

04/18/22

5 out of 5

"Quick, easy, yet informative."

What do you like best about Gorgias? You can watch each training section at your own pace and the videos are really short. What do you dislike about Gorgias?

GD

Greg D

04/18/22

4 out of 5

"It's okay."

What do you like best about Gorgias? Highly customizable as far as different views are concerned. Easy enough to navigate. We use Magento with this software and it doesn't always connect customer accounts.

AW

Ashley W

04/18/22

5 out of 5

"This program just makes sense"

What do you like best about Gorgias? I like the efficiency of having all of our platforms in one place. I also that there's no more guesswork necessary on who answered what tickets on each platform.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].