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9.6

Spot Score

Gorgias - Help Desk Software

Gorgias Reviews in June 2025: User Ratings, Pros & Cons

Effortlessly manage customer interactions and relationships.

4.3

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Gorgias Reviews & Ratings

4.3

Very Good

Based on 87 ratings & 497 reviews

Rating Distribution

Excellent

(372)

Very Good

(116)

Good

(6)

Poor

(2)

Terible

(1)

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Showing 301-310 out of 497

AT

Amanda T

04/19/22

5 out of 5

"Excellent system for processing requests."

What do you like best about Gorgias? I love the organization of the website, it is easy to navigate and I love that you can leave internal notes. What do you dislike about Gorgias?

AU

Anonymous User

04/19/22

5 out of 5

"Informative and insightful"

What do you like best about Gorgias? The short yet informative how-to training videos. What do you dislike about Gorgias?

AU

Anonymous User

04/19/22

5 out of 5

"Easy transition and great platform so far"

What do you like best about Gorgias? I love being able to introduce KPIs to my team with the fantastic statistics available on Gorgias What do you dislike about Gorgias?

TW

Tim W

04/19/22

5 out of 5

"Tremendous help with keeping all of our communication outlets in one place."

What do you like best about Gorgias? The flow of it all and how easy it is to use. What do you dislike about Gorgias?

AU

Anonymous User

04/19/22

5 out of 5

"It was very easy to navigate and user friendly"

What do you like best about Gorgias? The explanation videos and quizzes were extremely helpful. What do you dislike about Gorgias?

AU

Anonymous User

04/19/22

4.5 out of 5

"Great platform and great training modules provided"

What do you like best about Gorgias? How easy it is to use and the training provided only makes things easier What do you dislike about Gorgias?

AU

Anonymous User

04/19/22

4.5 out of 5

"Huge Improvement Over Competetors"

What do you like best about Gorgias? the integration of shopify is super convenient and helpful. I can do so much from within the app, and don't need to tab out. As someone who occasionally uses voice control due to carpal tunnel it's very helpful to stay within the same window.

AU

Anonymous User

04/19/22

4.5 out of 5

"Huge Improvement Over Competetors"

What do you like best about Gorgias? the integration of shopify is super convenient and helpful. I can do so much from within the app, and don't need to tab out. As someone who occasionally uses voice control due to carpal tunnel it's very helpful to stay within the same window.

AU

Anonymous User

04/19/22

4.5 out of 5

"Great platform and great training modules provided"

What do you like best about Gorgias? How easy it is to use and the training provided only makes things easier What do you dislike about Gorgias?

BL

Barbara L

04/19/22

4 out of 5

"Great Tool"

What do you like best about Gorgias? Easy to custom, integrated with shopify. What do you dislike about Gorgias?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].