spotsaas-logo
Get Listed

9.6

Spot Score

Gorgias - Help Desk Software

Gorgias Reviews in June 2025: User Ratings, Pros & Cons

Effortlessly manage customer interactions and relationships.

4.3

Add to compare

Starts from $10

Request a Quote

Gorgias Reviews & Ratings

4.3

Very Good

Based on 87 ratings & 497 reviews

Rating Distribution

Excellent

(372)

Very Good

(116)

Good

(6)

Poor

(2)

Terible

(1)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 291-300 out of 497

AU

Anonymous User

04/21/22

4.5 out of 5

"Good training"

What do you like best about Gorgias? The look, colors, and the toolbar disposition in the space. What do you dislike about Gorgias?

RC

Rebecca C

04/21/22

4.5 out of 5

"Gorgias is Gorgeous!"

What do you like best about Gorgias? I like how easy it is to move between tickets What do you dislike about Gorgias?

RA

Riyas A

04/21/22

4 out of 5

"Great customer support platform for Shopify Ecommerce businesses"

What do you like best about Gorgias? I like the integrations with different applications to bring the most of the capabilities. What do you dislike about Gorgias?

AU

Anonymous User

04/21/22

4 out of 5

"Very User Friendly"

What do you like best about Gorgias? I love that if you respond to an email it automatically assigns it to you so you do not lose any emails. Very great to organize and keep track of every customer!

SW

Shannon W

04/20/22

4.5 out of 5

"A great transition!"

What do you like best about Gorgias? I love the Shopify integration--it makes customer info readily available. It's also great to be able to see a customer's full ticket history in one place instead of searching for past conversations.

TV

Tori V

04/20/22

4.5 out of 5

"Works Great, Love Automations"

What do you like best about Gorgias? The automations are really helpful and help cut down on tickets. What do you dislike about Gorgias?

AU

Anonymous User

04/20/22

4.5 out of 5

"Gorgias review"

What do you like best about Gorgias? Macros seem like they will be beneficial What do you dislike about Gorgias?

AU

Anonymous User

04/20/22

4.5 out of 5

"Gorgias review"

What do you like best about Gorgias? Macros seem like they will be beneficial What do you dislike about Gorgias?

SW

Shannon W

04/20/22

4.5 out of 5

"A great transition!"

What do you like best about Gorgias? I love the Shopify integration--it makes customer info readily available. It's also great to be able to see a customer's full ticket history in one place instead of searching for past conversations.

TV

Tori V

04/20/22

4.5 out of 5

"Works Great, Love Automations"

What do you like best about Gorgias? The automations are really helpful and help cut down on tickets. What do you dislike about Gorgias?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].