9.6
Spot Score
Gorgias Reviews in June 2026: User Ratings, Pros & Cons
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Gorgias Reviews & Ratings
Spotsaas Editor’s POV
Gorgias is designed for organizations that prioritize customer relationship management. Its centralized approach to customer interactions helps businesses maintain strong relationships and improve support efficiency.Read more
Gorgias pros and cons
Centralized customer interactions
Efficient communication
Detailed customer insights
User-friendly interface
Limited third-party integrations
Basic reporting features
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Showing 291-300 out of 497
AU
Anonymous User
04/21/22
"Very User Friendly"
What do you like best about Gorgias? I love that if you respond to an email it automatically assigns it to you so you do not lose any emails. Very great to organize and keep track of every customer!
AU
Anonymous User
04/21/22
"Good training"
What do you like best about Gorgias? The look, colors, and the toolbar disposition in the space. What do you dislike about Gorgias?
RC
Rebecca C
04/21/22
"Gorgias is Gorgeous!"
What do you like best about Gorgias? I like how easy it is to move between tickets What do you dislike about Gorgias?
RA
Riyas A
04/21/22
"Great customer support platform for Shopify Ecommerce businesses"
What do you like best about Gorgias? I like the integrations with different applications to bring the most of the capabilities. What do you dislike about Gorgias?
AU
Anonymous User
04/20/22
"Gorgias review"
What do you like best about Gorgias? Macros seem like they will be beneficial What do you dislike about Gorgias?
SW
Shannon W
04/20/22
"A great transition!"
What do you like best about Gorgias? I love the Shopify integration--it makes customer info readily available. It's also great to be able to see a customer's full ticket history in one place instead of searching for past conversations.
AU
Anonymous User
04/20/22
"Gorgias review"
What do you like best about Gorgias? Macros seem like they will be beneficial What do you dislike about Gorgias?
TV
Tori V
04/20/22
"Works Great, Love Automations"
What do you like best about Gorgias? The automations are really helpful and help cut down on tickets. What do you dislike about Gorgias?
TV
Tori V
04/20/22
"Works Great, Love Automations"
What do you like best about Gorgias? The automations are really helpful and help cut down on tickets. What do you dislike about Gorgias?
SW
Shannon W
04/20/22
"A great transition!"
What do you like best about Gorgias? I love the Shopify integration--it makes customer info readily available. It's also great to be able to see a customer's full ticket history in one place instead of searching for past conversations.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].