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9.6

Spot Score

Gorgias - Help Desk Software

Gorgias Reviews in June 2025: User Ratings, Pros & Cons

Effortlessly manage customer interactions and relationships.

4.3

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Gorgias Reviews & Ratings

4.3

Very Good

Based on 87 ratings & 497 reviews

Rating Distribution

Excellent

(372)

Very Good

(116)

Good

(6)

Poor

(2)

Terible

(1)

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Showing 251-260 out of 497

AU

Anonymous User

04/27/22

5 out of 5

"Best Ecommerce focused Support Service"

What do you like best about Gorgias? The Shopify integration, the chat and the self-service option. It feels now much easier to close tickets and plus the snooze button is an absolute winner! Highly recommend!

AU

Anonymous User

04/27/22

5 out of 5

":)"

What do you like best about Gorgias? I love the features, moving to Gorgias has been a very good move! What do you dislike about Gorgias?

DB

Darina B

04/27/22

5 out of 5

"Amazing customer training and support"

What do you like best about Gorgias? How approachable and easygoing it was. Amazing team and tools. Very straight forward all over. I love the macros and rules and that CS team can use it as point of all the corespondence.

AU

Anonymous User

04/27/22

5 out of 5

"Gorgias has helped organize our emails so much better the employees are always there to help as well"

What do you like best about Gorgias? Shopify being in Gorgias it helps so much What do you dislike about Gorgias?

AU

Anonymous User

04/27/22

5 out of 5

"User Friendly"

What do you like best about Gorgias? I like how easy the system is to use. I like the design and it makes me eager to get to work with the system. What do you dislike about Gorgias?

AU

Anonymous User

04/27/22

5 out of 5

"User Friendly"

What do you like best about Gorgias? I like how easy the system is to use. I like the design and it makes me eager to get to work with the system. What do you dislike about Gorgias?

AU

Anonymous User

04/26/22

5 out of 5

"Extremely Easy to use!"

What do you like best about Gorgias? I love that there were in-depth explanations during training as well as lots of visuals to reference. I also love that you can go back and rewatch any trainings you feel you need.

AU

Anonymous User

04/26/22

5 out of 5

"Best Customer Service platform I've tried!!!"

What do you like best about Gorgias? I like the simplicity of use and setup. It contains so many features but are all easy to use and train my team to use. What do you dislike about Gorgias?

AU

Anonymous User

04/26/22

5 out of 5

"Best Customer Service platform I've tried!!!"

What do you like best about Gorgias? I like the simplicity of use and setup. It contains so many features but are all easy to use and train my team to use. What do you dislike about Gorgias?

AU

Anonymous User

04/26/22

5 out of 5

"Extremely Easy to use!"

What do you like best about Gorgias? I love that there were in-depth explanations during training as well as lots of visuals to reference. I also love that you can go back and rewatch any trainings you feel you need.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].