9.6
SpotScore
Gorgias Reviews in September 2026: User Ratings, Pros & Cons
Effortlessly manage customer interactions and relationships.
Add to compare
Starts from $10
Gorgias Reviews & Ratings
Are you using Gorgias?
Spotsaas Editor’s POV
Gorgias is designed for organizations that prioritize customer relationship management. Its centralized approach to customer interactions helps businesses maintain strong relationships and improve support efficiency.Read more
Gorgias pros and cons
Centralized customer interactions
Efficient communication
Detailed customer insights
User-friendly interface
Limited third-party integrations
Basic reporting features
Filter results
Sort by :
Showing 171-180 out of 497
AU
Anonymous User
06/15/22
"Slay"
What do you like best about Gorgias? This was a slay. Loved the slay that this was - Some may even say this slay was gorgeous(get it ha ha ha)! Amazing - boots the boots down big slay. Yay! Love it
CB
Christina B
06/14/22
"Great System"
What do you like best about Gorgias? I switched from Zendesk to Gorgias and it has been extremely helpful. The extensions with social media are so easy to add in and you never have to leave the Gorgias platform. It is so easy to use and the support is great!
FR
Fernando R
06/14/22
"CX Made Simple"
What do you like best about Gorgias? Ability to auto tag, divide tickets by subject and assignments to team members. What do you dislike about Gorgias?
BC
Briea C
06/13/22
"Helpful Team and Amazing Platform"
What do you like best about Gorgias? I love how responsive the team at Gorgias is. Whenever I have a question about the features or don't understand something about the tickets, I reach out to Help, and they are there with an answer right away. We previously used Zendesk for our customer support needs, and the experience with Gorgias has been top-notch. I can pull in more information about our customers from all channels and not just email. It has made understanding our customers and what ...
Read more
AU
Anonymous User
06/09/22
"My experience with Gorgias has been great!"
What do you like best about Gorgias? I love that Gorgias can integrate with Shopify! What do you dislike about Gorgias?
AD
Allison D
06/08/22
"Efficient workflow!"
What do you like best about Gorgias? Gorgias makes my job so easy. It is so nice to have everything in one place! I love the integration with Shopify and being able to see all of the customer's orders within the Gorgias interface. It saves me time from having to jump around from site to site.
OL
Olesia L
06/08/22
"Gorgias is a great tool"
What do you like best about Gorgias? Possibility of merging customers' profil What do you dislike about Gorgias?
JH
Juan H
06/07/22
"Great experience so far, if you want to build your customer service this is the platform."
What do you like best about Gorgias? Gorgias has all the channels of communication What do you dislike about Gorgias?
AU
Anonymous User
06/07/22
"A great customer service centered tool to efficiently assist customers."
What do you like best about Gorgias? The ability to communicate with both customers and coworkers on in all in one place interface. What do you dislike about Gorgias?
AR
Arifa R
06/07/22
"Gorgias review"
What do you like best about Gorgias? How easily accessible it is to contact and communicate with our customers What do you dislike about Gorgias?
Free vendor scorecard
Evaluate Gorgias objectively with the help desk software scorecard
A weighted help desk software vendor scorecard to score Gorgias against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].