spotsaas-logo
Get Listed

9.6

Spot Score

Gorgias - Help Desk Software

Gorgias Reviews in June 2025: User Ratings, Pros & Cons

Effortlessly manage customer interactions and relationships.

4.3

Add to compare

Starts from $10

Request a Quote

Gorgias Reviews & Ratings

4.3

Very Good

Based on 87 ratings & 497 reviews

Rating Distribution

Excellent

(372)

Very Good

(116)

Good

(6)

Poor

(2)

Terible

(1)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 141-150 out of 497

AU

Anonymous User

07/08/22

4 out of 5

"I'm so happy we switched to Gorgias"

What do you like best about Gorgias? I love that I can make calls, send emails, and take notes all in one place What do you dislike about Gorgias?

AU

Anonymous User

07/08/22

4 out of 5

"I'm so happy we switched to Gorgias"

What do you like best about Gorgias? I love that I can make calls, send emails, and take notes all in one place What do you dislike about Gorgias?

AU

Anonymous User

07/08/22

5 out of 5

"Excellent space for quick and easy responses."

What do you like best about Gorgias? Great way to stay organized and keep track of tickets. What do you dislike about Gorgias?

AU

Anonymous User

07/07/22

5 out of 5

"I love Gorgias"

What do you like best about Gorgias? I love how all of my emails are organized and integrated into one space. What do you dislike about Gorgias?

AU

Anonymous User

07/07/22

5 out of 5

"Gorgias helped our company's customer service by 1000%"

What do you like best about Gorgias? The ticket system is absolutely the best. I love that our team can assign the best person to assist the customer and we're always on top of what's going on in terms of customer service.

BL

Blaine L

07/07/22

5 out of 5

"Gorgias is a fantastic platform that Customer Service teams should start making the jump to."

What do you like best about Gorgias? Gorgias has probably my favorite Filtering views I have seen in any CS Platform. This allows you to truly separate your emails into different categories and sub folders.

BM

Bryan M

07/07/22

5 out of 5

"Gorgias is intuitive, responsive and an integral part of our business. Truly a massive help."

What do you like best about Gorgias? The fact that everything is centralized: all messages and emails are able to be answered from one place. What do you dislike about Gorgias?

FG

flynn g

07/07/22

4 out of 5

"Easy to use"

What do you like best about Gorgias? All of the features are very helpful, sa What do you dislike about Gorgias?

FG

flynn g

07/07/22

4 out of 5

"Easy to use"

What do you like best about Gorgias? All of the features are very helpful, sa What do you dislike about Gorgias?

SG

sidney g

07/07/22

5 out of 5

"The Most Simple and Effective Way To Help Customers!"

What do you like best about Gorgias? Gorgias makes handling customer service simple. I love the way my team and I can all work on the same screen and handle emails via different tags. The use of macros makes my work efficient and effective and helps to relate to the customer on a personal level! I would definitely recommend using Gorgias to improve customer relations all around.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].