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9.6

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Gorgias - Help Desk Software

Gorgias Reviews in June 2025: User Ratings, Pros & Cons

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4.3

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Gorgias Reviews & Ratings

4.3

Very Good

Based on 87 ratings & 497 reviews

Rating Distribution

Excellent

(372)

Very Good

(116)

Good

(6)

Poor

(2)

Terible

(1)

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Showing 131-140 out of 497

AU

Anonymous User

07/13/22

5 out of 5

"Easy To Use"

What do you like best about Gorgias? Gorgias makes organizing your work easy and this is something I really appreciate. What do you dislike about Gorgias?

RD

Robert D

07/12/22

5 out of 5

"Gorgias is the perfect platform for an e-commerce store"

What do you like best about Gorgias? I love how hyper-focused Gorgias is on creating a product that is useful for an e-commerce story, in particular Shopify-based sites.

DD

Digna D

07/11/22

5 out of 5

"The best app ever"

What do you like best about Gorgias? It can be integrated with other solutions to make the work easier. What do you dislike about Gorgias?

SB

Stephanie B

07/11/22

5 out of 5

"Never Disappoints"

What do you like best about Gorgias? Gorgias is always on top of trends and adding new integrations that continue to elevate the user experience. I also love how responsive the support teams are and everyone is very willing to jump on a call and walk you through step by step!

DP

Dennis P

07/10/22

4.5 out of 5

"Exciting"

What do you like best about Gorgias? The email system is easy to use, and fast. What do you dislike about Gorgias?

KG

Kenneth G

07/08/22

5 out of 5

"Good understanding to help customers with Shopify business"

What do you like best about Gorgias? I enjoy the tagging that helps break down emails into categories. This also gets the crew diversified into their emails so not everybody is looking at the same.

SS

Slavica S

07/08/22

5 out of 5

"Gogias review"

What do you like best about Gorgias? everything you need on one page. I can see yotpo and Facebook activities. Also I can check the shopify account and duplicate orders

SM

s m

07/08/22

5 out of 5

"Very easy to learn with!"

What do you like best about Gorgias? How interactive the learning is. very easy to follow and use. Definitely something I would recommend to other businesses around.

AH

Arash H

07/08/22

5 out of 5

"I love Gorgias, because it's fast, it is user-friendly and it has perfect features for managers."

What do you like best about Gorgias? Satisfaction page. Macros and Rules.

AU

Anonymous User

07/08/22

4.5 out of 5

"Easy to use and very user friendly."

What do you like best about Gorgias? Simple to use and easy to navigate...... What do you dislike about Gorgias?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].