9.6
SpotScore
Gorgias Reviews in September 2026: User Ratings, Pros & Cons
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Gorgias Reviews & Ratings
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Spotsaas Editor’s POV
Gorgias is designed for organizations that prioritize customer relationship management. Its centralized approach to customer interactions helps businesses maintain strong relationships and improve support efficiency.Read more
Gorgias pros and cons
Centralized customer interactions
Efficient communication
Detailed customer insights
User-friendly interface
Limited third-party integrations
Basic reporting features
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Showing 121-130 out of 497
AU
Anonymous User
07/14/22
"Great tools, Lots of power, Under performing ...... But updates keep coming!"
What do you like best about Gorgias? So many great tools and automation, just really unrefined on the execution. Think Apple Vs Android. Som many tools but raw and unrefined.
AU
Anonymous User
07/14/22
"The platform is very efficient and its various integrations are useful for any CS agent."
What do you like best about Gorgias? The upsides for me especially are the Shopify integrations. What do you dislike about Gorgias?
AU
Anonymous User
07/14/22
"Gorgias, The Next Best Thing"
What do you like best about Gorgias? I like how Gorgias is specifically designed for ecommerce merchants. The integration with Shopify enables me to provide excellent customer support in a seamless manner with leaving the ticket.
DM
Dave M
07/14/22
"Versatile platform with great support!"
What do you like best about Gorgias? Gorgias seems to be growing at the same rate our company is. As we find ourselves needing new features, Gorgias seems to be implementing them, or if not, they usually are working on it!
FB
francesca b
07/14/22
"i love it!"
What do you like best about Gorgias? A quick way to respond, live chat integration What do you dislike about Gorgias?
DS
Dina S
07/14/22
"Enjoying Gorgias"
What do you like best about Gorgias? Gorgias is super user friendly and trainable. It takes me 1 hour max to train an employee on the basics. Also the macro feature has become much more intuitive which is great.
AU
Anonymous User
07/14/22
"Très pratique !"
What do you like best about Gorgias? L'ajout de nouvelles fonctionnalités, une facilité à utiliser les outils et un centre d'aide bien complet What do you dislike about Gorgias?
AU
Anonymous User
07/14/22
"Great tools, Lots of power, Under performing ...... But updates keep coming!"
What do you like best about Gorgias? So many great tools and automation, just really unrefined on the execution. Think Apple Vs Android. Som many tools but raw and unrefined.
AU
Anonymous User
07/14/22
"The platform is very efficient and its various integrations are useful for any CS agent."
What do you like best about Gorgias? The upsides for me especially are the Shopify integrations. What do you dislike about Gorgias?
KB
Keeley B
07/14/22
"Innovative Platform that's Changing how we Manage our Service for the Better"
What do you like best about Gorgias? The sidebar is very helpful as it gives you an overview of what your teams are working on and which channels are the busiest.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].