9.1
Spot Score
GoodData Reviews in June 2026: User Ratings, Pros & Cons
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GoodData Reviews & Ratings
Spotsaas Editor’s POV
GoodData stands out as a reliable and high-performing analytics platform, with its key strength lying in its exceptional customer support. Users appreciate the platform for its ease of use in syncing and connecting databases, AI data analysis capabilities, and customization options for dashboards and data modeling. The platform's ability to simplify data model ...Read more
GoodData pros and cons
Facilitates easy creation of reports and dashboard designs, especially useful for medium to large organizations.
Excellent customer support that is responsive and helpful.
Efficient data integration and automated insights generation.
User-friendly interface for both data engineers and end users.
Complexity in initial configuration may be challenging for newcomers.
Limited flexibility in data visualization and customization options.
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Showing 111-120 out of 295
AI
Administrator in Retail
05/26/20
Outdated
What do you like best? It has many functions very similar to SQL. What do you dislike? It is not intelligent or intuitive, and lacks basic SQL features. Recommendations to others considering the product: Make sure to double check your numbers. Since you are not dealing with raw data, it is hard to know what you are actually dealing with. What problems are you solving with the product? What benefits have you realized? Customer Service SLA's/KPI's. It does well at finding ...
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AI
Administrator in Insurance
05/26/20
It is a good tool but there is a fine line between How and Filter, takes a bit of trial and error
What do you like best? It gets the job done with minor limitations What do you dislike? That how and Filter tabs have an overlap What problems are you solving with the product? What benefits have you realized? Call center gaps in numbers and how to remedy them
AI
Administrator in Consumer Services
05/26/20
GoodData has provided us with a lot of good insights.
What do you like best? You have a lot of filters and possibilities. What do you dislike? Building custom metrics is not that simple. What problems are you solving with the product? What benefits have you realized? Our managers are able to make decisions based on actual numbers instead of guessings.
UI
User in Events Services
05/26/20
Overall it's pretty straightforward to use.
What do you like best? I like how easy it is to create a new report. It's straight forward in how each category is set up and what metrics are listed under each cateogry makes sense. What do you dislike? It's hard to find and filter reports. Our team is unfamiliar with best steps on saving each report into a perspective folder, so we often find ourselves using the All folder for reports. This can be hard to find if you forget the name of the exact report you are looking for. ...
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IA
Industry Analyst / Tech Writer in Computer Networking
05/26/20
Very good deep dive tool
What do you like best? I like the drill-in settings in every report. What do you dislike? I hate the slow load/computing time of the tool. What problems are you solving with the product? What benefits have you realized? ticket data
AI
Administrator in Education Management
05/26/20
Solid structure but lacks flexibility and User Experience components
What do you like best? The dashboards and reporting are fairly easy to use and have served me well we creating custom looks and reports for my end users. What do you dislike? The User Interface and the limitations on the structure of the backend have hindered the ability for me to customize reporting and elements to suit my needs. Specifically with conditional fields in Zendesk. What problems are you solving with the product? What benefits have you realized? I use GoodData ...
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AI
Administrator in Automotive
05/26/20
Easy to use reporting and variable creation, but limited on visualizations.
What do you like best? It is easy to make charts and custom variables. The overall learning curve is small. The product is easy to learn. What do you dislike? When you pull in many variables, you're not able to see the charts or tables in the web interface. The customization of visualizations is limited. I can get much more done with Excel or Tableau. Recommendations to others considering the product: This is not going to be your end solution if you need complex visualizations, ...
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DC
David C
05/26/20
Ny Review
What do you like best? Keeping many different reports in one location. What do you dislike? Missing some parameters that I need for reports. What problems are you solving with the product? What benefits have you realized? Tracking many data points in one location.
PD
Paul D
05/26/20
Helpful product
What do you like best? The ability to dig deeper into reports to get the data I need What do you dislike? some limitations of what you can do on the reports What problems are you solving with the product? What benefits have you realized? being able to run stats on incoming tickets
AI
Administrator in Computer Software
05/26/20
Good Data is very useful to get insights both lagging and leading metrics
What do you like best? Customization and the timeline features are extremely useful What do you dislike? Complex nature of the reports makes it harder for the learning Recommendations to others considering the product: Please improve the MAQL better so we can make use of the customizations better What problems are you solving with the product? What benefits have you realized? Support Team Lagging and Leading Metrics, performance improvement, daily monitoring
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].