GoCardless Reviews in June 2025: User Ratings, Pros & Cons

"Easy to use & low commissions"

What do you like best about GoCardless? The ease of use for us and also for our clients to sign-up. The payout is standard so not a concern. The fees are acceptable for us (a small business) to absorb compared to other credit card payment portals. What do you dislike about GoCardless? The integration with Xero (Gocardless for Xero) could be better. For example, I want to auto debit certain repeating invoices while leaving others for manual payments, which many of our clients prefer as we ...

"Easy to use, integrates well with other software."

What do you like best about GoCardless? I use this alongside Xero to collect payment. This keeps it fairly invisible. Reliable and simple user interface. What do you dislike about GoCardless? Painful process of verification which I didn't need to do with stripe or paypal! Recommendations to others considering GoCardless: It's fine - just check out all your options with the myriad of providers out there for this sort of service! What problems is GoCardless solving and how is that benefiting ...

"Regardless card direct debit collection"

What do you like best about GoCardless? The fact that they specialise in managing my payment online with a simple and easy tool What do you dislike about GoCardless? Nothing for now.so far it's working well for me. What problems is GoCardless solving and how is that benefiting you? I have been able to solve problems like managing my online payment and transaction.

"Good software to use!"

What do you like best about GoCardless? I love how easy it is to do recurring payments! This software is super organized which makes it a lot easier to keep track of everything. I wouldn't change a thing about this software! What do you dislike about GoCardless? I do not like that it is not yet available in the USA. We have not been able to fully implement this software into our work yet because of this. We look forward to using this software once it is available in the United ...

"Great for international reoccuring subscriptions"

What do you like best about GoCardless? GoCardless has low fees, a great interface design, and an easy setup of recurring payments from a client. Also great it connects with Quickbooks What do you dislike about GoCardless? I Was unable to connect with anyone in customer support that could answer my questions, so customer support was lacking. This is why I am not using them. When I have questions, I need answer quickly, not 3 or 4 days later. What problems is GoCardless solving and how is ...

"Easy and smart payment system"

What do you like best about GoCardless? Gocardless is an inexpensive solution that can help a business to start trading and gather payments with a smooth and automated process. It is customisable so the customer journey is quite smooth and branded What do you dislike about GoCardless? It can be slightly time consuming to set up and get up and running and can sometimes maybe lack a proper integrability to the sites What problems is GoCardless solving and how is that benefiting you? Payments ...

"Excellent Direct Debit System,"

What do you like best about GoCardless? Ease of use Integration Billing Web portal What do you dislike about GoCardless? Ease of batching multiple payments could be a lot easier than submitting by spreadsheet Need an iOS App Recommendations to others considering GoCardless: An excellent service, worth implementing. What problems is GoCardless solving and how is that benefiting you? Online payments

"Un buen producto con una puesta en marcha terrible, y una mala gestión postventa"

What do you like best about GoCardless? El producto una vez integrado está bien, funciona correctamente y sus fees no son altos What do you dislike about GoCardless? Integración con muchas fricciones, y cuando lo has conseguido, si tus usuarios te devuelven recibos (coste que asumes tú, por supuesto) te pueden cerrar la cuenta y tirar todo el trabajo por la borda. Ademas, comunicaron a todos mis clientes que se producía la baja en los pagos a Ofersalud (cuando realmente lo que hacían era ...

"Un buen producto con una puesta en marcha terrible, y una mala gestión postventa"

What do you like best about GoCardless? El producto una vez integrado está bien, funciona correctamente y sus fees no son altos What do you dislike about GoCardless? Integración con muchas fricciones, y cuando lo has conseguido, si tus usuarios te devuelven recibos (coste que asumes tú, por supuesto) te pueden cerrar la cuenta y tirar todo el trabajo por la borda. Ademas, comunicaron a todos mis clientes que se producía la baja en los pagos a Ofersalud (cuando realmente lo que hacían era ...

"Pain-free way to collect payments"

What do you like best about GoCardless? Simple integration to embed payment links into invoices and allow easy collection of money. GoCardless has a clear dashboard showing which stage each payment has reached so reconciliation with the bank account is straightforward. The processing fees are clear and there are no surprises. What do you dislike about GoCardless? Not much! Sometimes feels that payments can take a long time to clear, but as this isn't an issue for us (low value sums, zero ...