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GetResponse Reviews in July 2026: User Ratings, Pros & Cons

Streamline your email marketing and see results.

4.2

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GetResponse Reviews & Ratings

4.2

Very Good

Based on 1306 ratings & 1543 reviews

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Rating Distribution

Excellent

(765)

Very Good

(466)

Good

(49)

Poor

(26)

Terrible

(237)

Spotsaas Editor’s POV

GetResponse is an email marketing platform that has garnered mixed reviews over the past year, but its standout strengths cannot be overlooked. The platform is praised for its user-friendly interface, powerful marketing automation tools, and a wide array of features such as drag-and-drop landing page builders, customizable email templates, and API integrations, ...Read more

GetResponse pros and cons

Outstanding customer support with prompt and professional assistance during onboarding and troubleshooting.
User-friendly interface with effective tools for beginners and advanced users alike.
Versatile email marketing features including automation workflows, email templates, and landing pages.
Integration with APIs and other platforms, enhancing workflow and data synchronization.

Inconsistent email deliverability, particularly to Gmail domains, often requiring technical setups like DKIM/DMARC.
Strict account suspension policies for minor violations, with no refunds or detailed explanations.

Showing 791-800 out of 1543

User in Marketing and Advertising

02/16/21

4.2 out of 5

"Why I love Getresponse for my business"

What do you like best? Getresponse has it all for my taste. I can create a landingpage, optin page and build my email list with this. You can create a complete funnel for your website as well. It is very userfriendly and easy to use What do you dislike? Unfortunately there is not a real clear amount per month you have to pay. After you've reached more than 1000 people in your email list you are going to have to buy the upgrade. The upgrades can be a bit pricey Recommendations to others ...

Chaz Orwitz

02/16/21

1 out of 5

Terrible all around - You will be wasting money with no results

The Customer service team is absolutely terrible and will give you the wrong answers to questions wasting lots of time. They didn't even help me get my email automation setup properly like promised and all of my emails continued to go to spam. My web host knew way more about properly configuring DMARC, SPF and DKIMs then all of the GetResponse team did. Absolutely AWFUL, stay away unless you want to give your money away for nothing. By the way forget about a refund won't ever happen and if ...

Teresita Sanchez

02/16/21

4 out of 5

Learning & Loving Get Response

Initially I do not know how to use Get REsponse, but when I learn how to navigate it, I came to like & love it. I hope you can make it more user friendly esp. to the newbie like me.

Chaz Orwitz

02/16/21

1 out of 5

Terrible all around - You will be wasting money with no results

Agatha F

02/15/21

4.5 out of 5

"GetResponse review"

What do you like best about GetResponse? It is a great email marketing tool that has the functions I need like analytics and reporting, segmentation, automation, etc. It is very nice and easy to use. What do you dislike about GetResponse? Sometimes I have integration problems with Dreamwaver, sometimes important code is lost when integrating Dreamwaver HTML into Getresponse. What problems is GetResponse solving and how is that benefiting you? I love the product and especially the customer ...

Ann Promise

02/15/21

5 out of 5

GetResponse is easy to use and superior…

GetResponse is easy to use and superior in its customer experience. I have been a customer with GetResponse for three years and I have found their "Chat 24/7" available when I have needed it. Not only is the "Chat 24/7" available the service is professional and courteous but it also has patient technicians.

Stephan Kött

02/15/21

4 out of 5

I really like get response for its easy…

I really like get response for its easy to use email editor and automation, really like also the new chat feature. The 24/7 chast always answers quickly and if it is nothing to technical they help you right away. I highly recommend it

Agatha F

02/15/21

4.2 out of 5

"GetResponse review"

What do you like best? It is a great email marketing tool that has the functions I need like analytics and reporting, segmentation, automation, etc. It is very nice and easy to use. What do you dislike? Sometimes I have integration problems with Dreamwaver, sometimes important code is lost when integrating Dreamwaver HTML into Getresponse. What problems are you solving with the product? What benefits have you realized? I love the product and especially the customer service. It has all the ...

Agatha F

02/15/21

4.2 out of 5

"GetResponse review"

Anna Willson

02/14/21

2 out of 5

Leaves a lot to be desired

I actually like the system on the whole which is a shame because their customer service leaves a lot to be desired! Trying to get a detailed (and correct) response is not only time consuming, but incredibly frustrating due to their lack of clarity regarding the billing issues I'm now facing. Make sure you don't ever pay for something/upgrade by mistake as they 'don't do refunds'! Would I choose to work with them again knowing how they operate? Unfortunately not!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

GetResponse Reviews in July 2026: User Ratings, Pros & Cons

GetResponse Reviews & Ratings

Spotsaas Editor’s POV

GetResponse pros and cons

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